Business Support Administrator

Grade 4

Salary:  £19,3123 - £19,698 per annum

37 Hours per week – Fixed Term – March 2021

Location: Civic Centre, Stafford Borough Council, Stafford

Do you want to help the Virtual School For Looked After Children. If so, we have an exciting opportunity to join the Virtual School Business Support Team. We are seeking a dynamic, flexible individual, with experience in business administration and customer service.  

The Virtual School ensures Staffordshire’s Looked After Children and Care leavers achieve their full potential.  The service works in partnership with children, families and other professionals to promote resilience and improved educational outcomes for looked after and previously looked after children so that they can fulfil their full potential when transitioning into adulthood.   

Key Accountabilities:

• Customer service, managing the call centre for the Electronic Personal Education Plan (e-PEP) providing guidance and training to schools, social workers and partners.
• Administrative ICT support for the e-PEP system on a daily basis, update weekly LAC population data, data migration, data cleansing, system configuration, preparation of reports.
• Support and the preparation data analysis reports on various data sets for the Virtual School Head Teacher.
• Support the development of the e-PEP system.
• Supporting the processing of financial transactions including the processing of pupil premium and additional funding payments on a monthly basis.
• Support with planning training events and conference arrangements.
• To use, maintain and monitor extensive and varied IT facilities including computer-based information systems for input and retrieval of data, use of office email (monitoring of the Virtual School email inboxes) and intra/internet facilities.
• To maintain service user records, IT based and manual in accordance with the department’s Record Management policy ensuring compliance with policies on case recording, filing retention and destruction. 

  General Day to Day Activities:

  To develop administration skills in the following areas:

• Planning and prioritizing work
• Ensuring confidentiality and security of information
• Communicating with others in writing including letters, emails and other documents
• Communicating with others face to face and over the telephone
• Using office equipment to produce documents as required
• Using office applications such as word processing and spreadsheets to present information
• Using information systems to enter and retrieve data (Capita, Caredirector)
• Supporting managers with administration duties

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website.

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs)

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form please contact recruitment@staffordshire.gov.uk

Closing Date: Friday 2^nd October 2020
Interview Date: To be confirmed

For more information about the role please contact: Guy Jones, guy.jones@staffordshire.gov.uk

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
 

Use for roles requiring a basic disclosure (PSN users only)

This positon will have access to the Public Sector Network, to meet government security standards we will request a basic criminal convictions certificate and other background checks prior to appointment for the successful candidate