Business Support Officer - ACE

Warwick, Warwickshire
£19,312 - £19,698 per annum
07 Oct 2020
20 Oct 2020
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Contract Type
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Business Support Officer within the ACE (Adoption Central England) Team


Salary £19,312 - £19,698 (Full time)

Two posts – one full-time (37 hours) one part-time (30 hours)

The roles will be based at Saltisford Office Park, Warwick

ACE is the Regional Adoption Agency for: Coventry, Solihull, Herefordshire, Worcestershire and Warwickshire

The Role

Working in a varied and interesting environment you must be well organised with a positive and flexible approach to workloads and have the ability to work to tight deadlines. You should be able to work well as part of a team, exercising confidentiality at all times. You must also be able to prioritise your own workload and work on your own initiative.

You will need high level keyboard skills and be competent in the use of computerised systems. You will need to have good and accurate literacy, numeracy, administrative skills and the ability to analyse information to solve general queries.

There will be a significant amount of telephone contact dealing with customers, social workers and other local authority staff, servicing their requests or incident management; therefore, excellent verbal communications are essential, as are written skills in terms of documentation of outcomes and resolutions.  

For further information please see the attached Job Description & Person Specification.

Additional Information

For further discussion or information about the role please contact: Ann Gill, Business Support Manager –

Closing date: 20 October 2020

Interview date: 29 October 2020 

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.

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