Customer Service Practitioner Apprentice

Location
Jesson's CE Primary School, DY1 2AQ
Salary
Minimum wage dependent on age
Posted
09 Oct 2020
Closes
22 Oct 2020
Job Ref
DudED00008830
Sector
Education
Contract Type
Apprentice
Working Pattern
Part Time
Hours
Part-Time

Jesson's is a friendly Church of England Primary School situated just outside Dudley Town Centre. We value all children equally and our motto is 'Helping Children Be The Best They Can Be'. The everyday life of staff and pupils at Jesson's is underpinned by a strong Christian Ethos and people of all faiths and none will find a very warm welcome here.

The Governors wish to appoint a Customer Service Practitioner Apprentice to join the successful Administration Team at Jesson's.  The successful candidate will be the first point of contact for parents and children in Early Years.  They will be responsible for face to face contact and telephone calls with parents.  The role requires accurate record keeping and the ability to work under pressure while remaining calm and focused.

There will be a requirement for the successful candidate to undertake the level 2 Customer Service Practitioner course of study which is to be completed over a 12 month period.

Entry requirements level 1 English and Maths

Unfortunately due to Coronavirus it will not be possible for prospective candidates to visit school.  Should you wish to discuss the job opening please contact the school office on 01384 816825.

Closing date: 21st October 2020

We are committed to safeguarding and promoting the welfare of the children; therefore the post is subject to medical clearance and an enhanced DBS check.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

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Supporting documents
Person Specification
Course description
Job Description

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