Senior Housing Advice Officer

4 days left

The Hub, Green Street, Kidderminster
£29,292 - £32,495 per annum
13 Oct 2020
29 Oct 2020
Job Ref
Job Type
Contract Type
Fixed Term Contract
Working Pattern
Flexible hours
Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest. You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community

The purpose of this role:

To provide a proactive Housing Options and statutory homeless service linking housing need to the full range of resources at the Council’s disposal

Undertake a full range of professional duties with an emphasis is on providing good customer service, addressing need, sustaining tenancies, and maximising income whilst achieving greater service efficiencies

To provide line management to the Housing Advice Technical Support Officer post.

Oversee the operation of the housing register and nominations to social housing stock through the Home Choice Plus choice based letting system

The successful candidate should be educated to degree level, with a good level of education including 5 A-C, New Grade 4-9 (or equivalent) at GCSE level including Maths and English.

To have worked in homelessness or a related field for a minimum of 2 years including working directly with customers and applying relevant legislation.

To hold (or working towards) a professional qualification with the Chartered Institute of Housing.

This position is 37 hours per week (flexible) on a 2 year fixed term contract.

You will also be required to undertake the homeless out of hours function on a rota basis.

Special working arrangements for Bank Holidays and Christmas Working applies.

Interviews for this post will be held on Monday 16th November 2020.

Appointment to this post is subject to satisfactory clearance of an enhanced Disclosure and Barring Service Check.

Wyre Forest District Council is an equal opportunities employer

Supporting documents
Updated Senior Housing Advice Officer JD & PS October 2020.pdf

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