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Team Support Officers - Reablement Service

Employer
Worcestershire County Council
Location
Worcester, Worcestershire
Salary
£19,312 - £19698 per annum
Closing date
19 Nov 2020
Reference
Team Support Officers

Job Details

 Worcestershire County Council Reablement Service

Team Support Officer

Salary: £19,312 - £19698 per annum

X1 Post Fixed Term – 37hrs

X2 Posts permanent – 37hrs

Worcestershire County Council is committed to supporting its residents to live healthy and independent lives in their community.

In order to achieve this, the Council, in partnership with NHS colleagues and our care providers, have developed a new service (Reablement) that will assist adults referred to the council for social care to regain their independence.

Our approach is to offer short-term intensive support to enable individuals to learn how to live their lives as independently as they can and support them to regain independence during the period of support. We will make sure people receive the right support at the right time to help them live independently at home for as long as possible.

This is part of a broader approach to ensure Worcestershire residents are healthier, live longer, have better quality of life and remain independent for as long as possible.

We are looking to recruit to the position of Team Support Officer, you must be committed to:

  • Providing administrative and clerical support, data and record management across the service
  • To act as a point of contact for the team and the service in a busy Contact Centre and maintain good customer service
  • Liaise with internal and external colleagues to respond to referrals for the reablement service in a timely manner
  • Provide out of hours cover as part of a rota during hours of service delivery

As the ideal candidate you must have experience of working in an administrative role within a busy team environment. Experience of setting up computer-based systems and using electronic filing systems.  It is also equally important that you can demonstrate a can-do attitude, and that you are proactive, compassionate and empathetic.

In return you will be supported in your role by your line manager through one to one meetings and performance reviews, team meetings and other corporate wellbeing tools. You will be encouraged and supported to complete necessary training, and you will have a personal development plan to support you in developing towards any personal career aspirations. You will also receive 5 weeks annual leave in addition to Bank Holidays, rising to 6 weeks after 5 years’ service, and access to the Local Government Pension Scheme.

If you require further information, please contact Debbie Bell on 01905 822876.

Closing date:  19th November 2020

Interview Date: Week commencing 23rd November 2020

Company

The work we do at Worcestershire County Council matters! We are there for the most vulnerable people in society who need us the most, we are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives!

With so many ways to contribute, the chances are we have a job opportunity that's the career for you.

Click here for Children's Social Work and Adult Social Work vacancies.
While you are working hard, doing your best for the people of Worcestershire, we will do our best to provide an environment that supports and inspires you.  Here are some of the top reasons why you should work here.

Notes for applicants

When you click 'apply', you will be re-directed to Worcestershire County Council's online application site.

To submit your application, you will need to login to our site (this is a separate login to WM Jobs).

First time applicants will be asked to create a new account.  Please note, you are only able to view the Job Description and Person Specification on the WM Jobs board not via Worcestershire County Council's online application site.

If you have a disability and require reasonable adjustments, please let us know. 

Contact details: recruitment@worcestershire.gov.uk

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Company info
Website
Telephone
01905 846666
Location
Worcestershire County Council
County Hall
Spetchley Road
Worcester
Worcestershire
WR5 2NP
United Kingdom

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