Telephone and Digital Adviser

Location
Stafford, Staffordshire
Salary
£18,500 (job share would be considered)
Posted
10 Nov 2020
Closes
27 Nov 2020
Job Ref
TDA1120
Contact
Citizens Advice Recruitment
Job Type
Community
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

We are looking for a Telephone and Digital Adviser to provide comprehensive advice and support to clients by telephone, email and web chat. If you have advice experience, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

 

Contract: Fixed to 31st January 2022 with possibility of extension   

Location: Based at the Stafford Office. Currently homeworking.

 You will:

 

Have the ability to commit to and work within the aims, principles and policies of the  Citizens Advice service.

 

Be an enthusiastic and dynamic team player with excellent communication and interpersonal skills and also be able to work independently

 

Be willing to work from a variety of settings including your own home as required.

 

Be confident and adaptable with a commitment to working in a busy multi skilled team.

 

Have experience of working with clients in an advice setting.

 

Have the ability to plan and organise your work.

 

Have good technical skills.

 

How to apply for an application pack and further details, please contact:

 

Recruitment:Email:recruitment@citizensadvicessw.org.uk Tor call Jane Adams on 07736931147  (no CV’s please)

 

Closing date for completed applications: 12 noon 27th November 2020

 

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