Involvement and Communications Officer
- Employer
- Nuneaton & Bedworth Borough Council
- Location
- Town Hall, CV11 5AA
- Salary
- £13,870 - £14,788 actual pro rata salary per annum
- Closing date
- 7 Dec 2020
- Reference
- NBBC000000743
View more
- Sector
- Local Councils
- Job Type
- Committee services / Democratic services / Political, Communications / Marketing / PR, Community
- Contract Type
- Part time permanent
- Working Pattern
- Flexible hours
- Hours
- Part-Time
Job Details
Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.
We are currently recruiting for a Resident Involvement Officer
To work with tenants, leaseholders, residents, officers and elected members in developing participatory structures and facilitate the involvement of residents in helping to shape the delivery of housing and related services throughout the Borough.
To lead on engagement and promotion for the service, ensuring a consistent and professional housing brand is recognisable to the public.
We are looking to recruit a Resident Involvement Officer to work in the Communities Team in order to empower and support tenants and leaseholders to work with the Council to identify what’s important to them
The successful candidate will be required to work with a range of organisations, as well as supporting the work of other tenant groups who contribute to shaping and improving the Council’s services. They will be arranging community events, training and outreach programmes, organising meetings and dealing with a range of customer enquiries.
We are looking for someone with enthusiasm who works well within teams and who would be able to keep our involved tenants motivated and feeling valued and at the heart of all we do.
Excellent communication and customer care skills are essential for this post; along with good administration and task management. The post holder will need to be well organised, flexible and able to manage competing tasks.
To be successful in the role you will have;
- Relevant experience in working with tenant/resident groups or community development work.
- A qualification at level 2 or equivalent in a relevant subject
- Excellent communication skills using a variety of methods dependent on the audience.
- Sound knowledge and ability in the use of a range of computer systems, including Microsoft packages.
- Able to produce high quality displays, promotions and publications and co-ordinate the production and distribution of such material.
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.
Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.
For an informal discussion regarding the role, please contact Abu Malek, Communities manager on 02476 376 358
Please note this role is 18.5 hours per week.
Interviews to take place WC 14th December 2020
Supporting documentsResident Involvement Officer JD, PS and Profile - March 2018.DOCX
Values - one page overview.docx
Company
Our Council
Nuneaton and Bedworth Borough Council is a small authority with BIG values.
We take pride in serving the residents of our borough and look to provide value for money services.
We aim to work to the best of our abilities with honesty, integrity and place particular importance on working together.
Why join us?......
Situated in the heart of England, Nuneaton and Bedworth shares excellent rail and motorway links to the rest of the country.
We offer a wide range of job opportunities from refuse and cleansing roles, which directly serve our local community, to behind the scenes administrative roles; providing essential support to our front line professionals.
Our I.T equipment is tailored to job roles, to allow for agile working. 80% of our workforce enjoy the flexibility of working from home or in the office allowing them to achieve a greater work life balance.
What we will offer in return…..
A wide range of benefits including competitive salaries that are based on our competency framework and paid according to the scoring of the job profile, to ensure that all roles performing the same duties are paid equally.
A generous annual leave entitlement. Our employees receive 25 days annual leave, rising to 30 days after 5 years continuous service. Plus all bank holidays.
A wide range of learning and development opportunities. We recognise our employees as a valuable resource and are therefore committed to the investment of time and financial resources to support the learning and development of our workforce. We offer a wide range of learning prospects, which to name a few include: In-house training sessions, E-learning modules, Leadership and management development programmes and a Post Entry Training scheme
Access to the Local Government Pension Scheme (LGPS), which provides a secure future income, independent of share prices and stock market fluctuations. To help your pension grow, the Council meets the balance of the cost of providing your benefits into the LGPS.
Health and Wellbeing initiatives– our in-house Sports Development Team operate regular work place challenges, health checks and MOT’s. Employees also receive discounted gym and leisure membership.
Wider Wallets – all our employees gain access to offers and permanent discounts to everyday savings, ranging from discounts on high street stores to offers on days outs.
Travel, car allowances and schemes – mileage allowances are paid for using cars/cycles for Council business. In addition, Level 1 car users are provided with a car park pass. We also operate a Cycle salary sacrifice scheme.
Work-life balance –. We have a number of initiatives in place to support flexible working including, a job-sharing policy, career break scheme, flexible working policy, flexitime scheme, parental leave scheme, time off for dependants, maternity support leave and agile working.
Armed Force Covenant - We are proud signatories of the Armed Force Covenant and actively work to ensure that we continue to deliver on our commitment as stated in the Covenant. We were recently awarded the Armed Forces Employer Recognition Scheme Gold Award. We have a range of internal processes and policies to support our Armed Forces Communities.
What we look for…….
We seek candidates that can adapt to change and welcome new challenges. We look for those that share our values and take pride in what they do.
Our recruitment and selection process aims to recruit the most suitable candidate with the appropriate qualifications; skills and experience for vacancies. Therefore only those applicants that demonstrate they meet all the essential criteria on our person specifications, will be shortlisted for an interview.
Our job description details the duties of the post, whilst the person specification lists the skills, knowledge, qualifications and experience required.
CV's may be accepted depending on the application process. Please check the advert for more details.
Finally - all the best with your application!
- Website
- http://www.nuneatonandbedworth.gov.uk/
- Telephone
- 02476 376376
- Location
-
Nuneaton & Bedworth Borough Council
Town Hall
Coton Road
Nuneaton
Warwickshire
CV11 5AA
United Kingdom
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