Involvement and Communications Officer

1 day left

Town Hall, CV11 5AA
£13,870 - £14,788 actual pro rata salary per annum
19 Nov 2020
06 Dec 2020
Job Ref
Contract Type
Part time permanent
Working Pattern
Flexible hours

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are currently recruiting for a Resident Involvement Officer

To work with tenants, leaseholders, residents, officers and elected members in developing participatory structures and facilitate the involvement of residents in helping to shape the delivery of housing and related services throughout the Borough.

To lead on engagement and promotion for the service, ensuring a consistent and professional housing brand is recognisable to the public.

We are looking to recruit a Resident Involvement Officer to work in the Communities Team in order to empower and support tenants and leaseholders to work with the Council to identify what’s important to them
The successful candidate will be required to work with a range of organisations, as well as supporting the work of other tenant groups who contribute to shaping and improving the Council’s services. They will be arranging community events, training and outreach programmes, organising meetings and dealing with a range of customer enquiries.
We are looking for someone with enthusiasm who works well within teams and who would be able to keep our involved tenants motivated and feeling valued and at the heart of all we do.
Excellent communication and customer care skills are essential for this post; along with good administration and task management. The post holder will need to be well organised, flexible and able to manage competing tasks.


To be successful in the role you will have;

  • Relevant experience in working with tenant/resident groups or community development work.
  • A qualification at level 2 or equivalent in a relevant subject
  • Excellent communication skills using a variety of methods dependent on the audience.
  • Sound knowledge and ability in the use of a range of computer systems, including Microsoft packages.
  • Able to produce high quality displays, promotions and publications and co-ordinate the production and distribution of such material.

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

For an informal discussion regarding the role, please contact Abu Malek, Communities manager on 02476 376 358

Please note this role is 18.5 hours per week.

Interviews to take place WC 14th December 2020

Supporting documents
Resident Involvement Officer JD, PS and Profile - March 2018.DOCX
Values - one page overview.docx

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