Estate Management Officer
2 x 37 hours per week
Based at Endeavour House, Solihull, the Estate Management team is committed to developing a stronger, safer, and cleaner community for all our tenants and leaseholders.
You will have line management responsibility for a small team of Estate Assistants and be responsible for the management of various estate issues including low level anti-social behaviour within designated areas.
You will be responsible for the management of high rise and low rise buildings in respect to communal areas; fire safety, communal cleaning, waste & recycling and grounds maintenance and ensure that they are maintained to a high standard of cleanliness, tidiness and free from hazards.
You will be responsible for investigating and responding to enquiries and complaints relating to fly tipping, boundary disputes and tree enquiries.
You will be a team player, attentive to detail, organised and be able to manage challenging priorities in a very busy, constantly reactive environment.
You will embrace collaborative working with various stakeholders and be able to articulate yourself verbally and in writing to a very high standard with customers, Councillors, MPs and colleagues.
If you are customer focused, an enthused and energetic individual with a good attitude and you can apply yourself at all times with a positive behaviour then we would like to hear from you.
Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers.
You must be able to drive and have access to a car at all times.
To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Clive Ince, Team Leader, on 0121 779 8832.
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.
It will be necessary for the post holder to be vetted to Police standard (Non Police Personnel Vetting).
Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.Supporting documents
Job Description & Person Specification