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Experienced Debt Caseworker

Employer
Citizens Advice Staffordshire South West
Location
Stafford, Staffordshire and across Staffordshire currently homeworking
Salary
£18,000 to £22,000 dependent on experience
Closing date
28 Jan 2021

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Sector
Charities / Voluntary
Job Type
Community
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Job Details

Based at the Stafford office and working across Stafford Borough, Cannock Chase and South Staffordshire, currently homeworking.

We are looking for a debt caseworker to assist in the provision of debt advice services to clients under a Money Advice and Pension Service contract. If you have advice experience, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

      You will:

 

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
  • Be an enthusiastic and dynamic team player with excellent communication and interpersonal skills and also be able to work independently
  • Experience of debt advice work is essential
  • Be willing to work from a variety of settings including your own home as required
  • Experience of working with clients in an advice setting would be preferable
  • Having knowledge and experience of project working in a target led environment would be an advantage.
  • Have access to a vehicle and be willing to travel
  • Have good technical skills

      How to apply

 

For an application pack and further details, please contact: Recruitment (strictly no CV’s)

E-mail: recruitment@citizensadvicessw.org.uk

Closing date for completed applications:  12 noon 28th January 2021

Interviews will be held week commencing:   1st February 2021

Interviews will be by video link

Company

Citizens Advice Staffordshire South West is a registered charity. We have four offices, based in Cannock, Rugeley, Stafford and Stone - allowing easy access to your local service. Disabled access is available at all of our offices. We also have various outreach venues in the local area.

Our service provides free, confidential, impartial and independent advice. We value diversity, promote equality and challenge discrimination.

We offer face to face advice and advice by telephone on a range of issues including debt, benefits, housing, employment, family and relationship matters and consumer advice. We also have specialist advice services in debt, welfare benefits and housing.

Company info
Telephone
01785 283472
Location
17 Eastgate Street
Stafford
Staffordshire
ST16 2LZ
GB

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