Telephone and Digital Adviser
- Employer
- Citizens Advice Staffordshire South West
- Location
- Stafford, Staffordshire currently homeworking
- Salary
- £18,500
- Closing date
- 28 Jan 2021
View more
- Sector
- Charities / Voluntary
- Job Type
- Community
- Contract Type
- Fixed Term Contract
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
We are looking for a full time (job share would be considered) Telephone and Digital Adviser to provide comprehensive advice and support to clients by telephone, email and web chat. If you have advice experience, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
You will:
- Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
- Be an enthusiastic and dynamic team player with excellent communication and interpersonal skills and also be able to work independently
- Be willing to work from a variety of settings including your own home as required.
- Be confident and adaptable with a commitment to working in a busy multi skilled team.
- Have experience of working with clients in an advice setting
- Have the ability to plan and organise your work.
- Have good technical skills
How to apply for an application pack and further details, please contact:
Recruitment: Email: recruitment@citizensadvicessw.org.uk (no CV’s please)
Company
Citizens Advice Staffordshire South West is a registered charity. We have four offices, based in Cannock, Rugeley, Stafford and Stone - allowing easy access to your local service. Disabled access is available at all of our offices. We also have various outreach venues in the local area.
Our service provides free, confidential, impartial and independent advice. We value diversity, promote equality and challenge discrimination.
We offer face to face advice and advice by telephone on a range of issues including debt, benefits, housing, employment, family and relationship matters and consumer advice. We also have specialist advice services in debt, welfare benefits and housing.
- Telephone
- 01785 283472
- Location
-
17 Eastgate Street
Stafford
Staffordshire
ST16 2LZ
GB
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