Business Support Manager (Fixed Term Contract)

Lancaster Circus
19 Jan 2021
02 Feb 2021
Job Ref
Job Type
Customer service
Contract Type
Fixed Term Contract
Working Pattern

Fixed-term contract at 36.50 hours full time to cover maternity leave from 01.03.2021 to 21.01.2022

An opportunity has arisen to join an energetic and successful business support team in a management role to cover a period of maternity leave. The role requires enthusiasm and operational management skills to manage, develop and support a large and diverse team providing a wide range of administrative services for the Education & Skills Directorate.

Key skills include effective customer relationship management, leadership of dedicated teams and experience of leading process improvements to achieve desired levels of operational support to the directorate. There is a supportive management structure and a series of challenging improvements to be made to ensure high quality and efficient administrative support is provided.

Although initially offered on a temporary basis to cover maternity leave, there is a possibility that this could extend or that permanent opportunities arise during the period.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.


Ref: BCC001821

For any informal enquires please contact Viki Sullivan, Head of Business Improvement & Support via email at

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.

Supporting documents
Job Description & Person Specification

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