Service Desk ICT Analyst

Warwick, Warwickshire
£24,491.00 - £27,041.00
15 Jan 2021
31 Jan 2021
Job Ref
Contract Type
Working Pattern

We are looking to recruit a full-time, permanent member of staff to work on our ICT Service Desk.  


This is an exciting and varied role within a team responsible for providing a single point of contact for all technical ICT queries via a phone system and self-service portal within our ITSM tool. 


We are looking for someone with a keen interest in IT and ideally previous experience as a Service Desk Analyst. They will have good problem-solving skills and a basic understanding of IT queries. The ideal candidate will have good communication skills and ability to prioritise tasks. 


The ideal candidate will be an enthusiastic ICT professional who will continuously and proactively seek to improve ICT technical outcomes for Warwickshire County Council that provide first class, value for money ICT services. 


For further details please click link here for Job Description and Person Specification.


If you are interested in this role and want to discuss further, please contact Anil Kalair via


To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.




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