Senior Assessment Officer (Temporary)

District Council House, Frog Lane, Lichfield
£25,481 - £28,672
20 Jan 2021
15 Feb 2021
Job Ref
Contract Type
Full time temporary
Working Pattern
Flexible hours

An opportunity has arisen to join the Revenues and Benefits team in the post of Senior Assessment Officer on an initial contract of up to 6 months. You will be responsible for the assessment of Housing Benefit and Local Council Tax Support applications in accordance with the appropriate legislation and ensuring that the council’s policies and procedures are adhered to.

You will assist the Assessment Manager with operational duties on a day to day basis, deputise in their absence and prioritise the production and distribution of information required for claims/applications and management information. You will have experience in dealing with more complex or discretionary areas, such as Discretionary Housing Payments.

You must have knowledge of relevant legislation together with previous experience of processing Housing Benefit and Local Council Tax Support applications and changes of circumstances.  Excellent customer service and communication skills are essential, as is the ability to deal sensitively with customers.

Full details are available in the attached Job Description & Person Specification.

For an informal discussion on this opportunity, please contact Martin Hunt, Assessment Manager, on 01543 308926, or email

Supporting documents
Senior Assessment Officer (Temporary) - Job Description & Person Specification

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