Job Title: Placements Officer
Salary: £19,006 - £20,572
Full-Time: 35 hours
A vacancy in the School Admissions Service has created an exciting opportunity for an experienced administrator to join the team responsible for the statutory process of School Admissions in Worcestershire. This is not a normal administrative role; the work is very interesting and extremely varied; no two days are the same.
The School Admissions Service carries out the Local Authority's statutory responsibilities including: the complex nature of co-ordination of admissions and transfers at all points of entry to a school, including escalation to Fair Access Panels. Ensuring that every child receives the offer of a place in line with statutory timescales. Dealing with general and contentious enquiries from members of the public, parents, schools, other agencies or professionals. Seeking resolution of customer queries that may arise as a result of a school application and minimise days lost to education. Ensuring that pupil casework is of the highest quality, improves the lived experience of the child, is handled correctly, securely and sensitively.
You will need to be highly organized and methodical in your work, and advanced IT skills, with the ability to use a wide range of IT packages is vital. The team has responsibility for the administration of all aspects of School Admissions both statutory and non-statutory.
The right candidate will have demonstrable experience of the workings of schools, other education settings and services. Detailed knowledge and understanding of school related issues and statutory regulations. The ability to prioritise and plan their workload. Significant experience of working in a customer focused environment providing advice and support to a significant volume of customers. Significant experience of using technology for data recording and extraction, and a good working knowledge of Microsoft Office. Experience of other software packages is an advantage. Experience of dealing with high volumes of telephone enquiries where the caller may be anxious or concerned, with excellent and effective communication skills.
If you have a disability and require reasonable adjustments, please let us know.
Application Closing Date: Sunday 28th February 2021,
Anticipated Interview Date: Friday 5th March 2021,