Senior Technical Support Officer
SENIOR TECHNICAL SUPPORT OFFICER
Salary: £23,541- £27,041 per annum (pro rata)
37 Hours per week – Permanent 1st April 2021
Staffordshire County Council are seeking an experienced and passionate waste management professional. The primary aim of the role is to manage the payment and processing of all creditor accounts and assist the Waste Contract Officers in the validation of contract management information.
The post holder will be expected to assist in the analysis and development of headline data and statistics; ensuring all relevant data is available for external reporting including Waste Data Flow returns. To achieve this, the post holder will assess and interpret data provided by contractors, Waste Collection Authorities (WCA) and partner organisations and support the resolution of data errors.
The successful applicant will assist in the management of queries and complaints from members of the public, WCA’s and Partner Authorities in connection with orders, accounts and day-to-day operational matters.
Whilst the core function of the role is to maintain the operational delivery reporting to Team Managers: Waste Treatment Contracts, you will also support the Head of Waste and Sustainability. If you a passionate about waste management, data handling and have a resilience and determination to meet the challenges of the future this role could be for you
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post.
To apply for this post click on the ‘Apply’ button below.
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Closing Date: 1st March 2021
Interview Date: WC 8th March 2021
For more information about the role please contact: Tim Cooper
Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.
The County Council has adopted a set of values that seeks to achieve the best outcomes for its citizens, communities and employees.
Our People Strategy sets out what we all need to do to make Staffordshire County Council a great place to work, where people are supported to develop, flourish and contribute to our ambitious plans.
Our values are at the heart of the Strategy to ensure that the focus is on what is important to the organisation and the people it serves:
- Ambitious - We are ambitious for our communities and citizens
- Courageous - We recognise our challenges and are prepared to make courageous decisions
- Empowering - We empower and support our people by giving them the opportunity to do their jobs well.
Benefits for working for us….
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to a range of benefits including:
- An excellent local government pension scheme
- Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service
- The option to buy up to an additional 2 weeks annual leave
- A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
- Family Friendly Policies - maternity, adoption, paternity and parental leave
- Volunteering Scheme
- Training and development opportunities, including coaching and mentoring
- Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
- Eye care vouchers
- Car lease scheme / cycle & car loan scheme / employee car share scheme
- Bus and rail travel discounts