Housing Advice Technical Support Officer

Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest. You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community.

In this role you will be required:

To support the work of the Housing Advice Team especially in relation to registration and banding applicants and providing housing advice to help access various housing options including social and privately rented accommodation.

To undertake administrative work in relation to Strategic Housing Services.

To provide information, research, and data in relation to housing.

To deal with general enquiries through various means of communication from the public, councillors and other agencies

You will need:

HNC or above qualification, A levels or equivalent and a minimum of 2 years related work experience.

GCSEs maths and English (A-C or New Grade 4-9) or equivalent

IT literate to a high standard including email, spreadsheets and databases.

This is a 12 month Fixed Term Contract. The normal working week is one of 37 hours.

Interviews for this post will be held on Thursday 4th March 2021.

It is desirable that the post holder provides an appropriate means of transport for use in connection with the duties of this post.

You will be required to undertake the homeless out of hours function on a rota basis.

Appointment to this post is subject to satisfactory clearance of a basic disclosure check (Disclosure & Barring Services (DBS)) under the Police Act 1997.

Wyre Forest District Council is an equal opportunities employer

Supporting documents
20201202 Housing Advice Technical Support Officer .pdf