Business Support Officer

£20,344 - £23,836 per annum
18 Feb 2021
26 Feb 2021
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Sandwell Children’s Trust are recruiting for a Business Support Officer within the Multi-Systemic Therapy (MST) Service, we are looking for exceptional candidates who are passionate, committed and dedicated to improving the lives of children & young people.  

Sandwell overview:

Since the Trust’s inception in April 2018 our fabulous teams have won awards for Community Cohesion (The Teamwork Programme) and Youth Justice of the Year Award at the UK wide 2019 Shine a Light Awards (Sandwell Youth Offending Service). Our Staff Award events highlight the amazing work delivered by our dedicated individuals and teams and gives us a chance to show our appreciation to all who are on this improvement journey with us.

The Trust has recently secured funding from the Department of Education which will enable us to bring our ’12 reasons to work in Sandwell Children’s Trust’ to life, particularly around learning & development in offering development opportunities for all staff.  Please visit our 12 reasons via this hyperlink:

As a new Trust we are agile, we understand where we are in our journey, our recent Ofsted monitoring visits reported;

  • Sandwell Children’s Trust knows itself well.
  • Management oversight has improved
  • The workforce is increasingly stable; continued to attract and retain staff.
  • Recruited additional agency staff above its established workforce, recognising the need to reduce caseloads
  • The social workers talked to all spoke positively about working for Sandwell Children’s Trust.
  • Progress has been made in ensuring that the first response to families and children in need is timely

What can Sandwell offer?

At the heart of England with excellent transport links, Sandwell offers a wealth of amenities to enhance your work life balance. With house prices lower than the national average and an ever-developing infrastructure, living in Sandwell is an attractive prospect for many.

Not only this but with an abundance of history, culture, arts, shopping and sporting venues to enjoy PLUS the development of venues for the Birmingham Commonwealth Games 2022, Sandwell really is an exciting place to be right now.

Fixed term contract until 31st March 2022

37 hours per week

MST is a evidenced researched innovative and inspiring model of service delivery which involves working with a small case load of families in an intensive, time limited intervention – making a real difference to young people and their families.

The Business support Officer will be instrumental in assisting the MST Supervisor in ensuring the smooth running of this service and in providing a high quality administrative support to the team. We are looking for someone who has experience in setting up systems and has excellent organisation, time-management and prioritisation skills.

The purpose of the post is to collect, collate, analyse and return specified data for Multi Systemic Therapy (MST) Services for on-going research and service monitoring purposes from internal and external partners.  To be responsible for the collection of the Therapist Adherence (outcomes) Measures (TAM-Rs) directly from the families.

The post will also include implementing and maintaining comprehensive administrative, financial and project support for the team.



As a Business Support Officer in MST you will have:-

  • Level 3 Business Administration or equivalent;
  • Experience if working with confidential information;
  • Experience of producing accurate minutes in a timely manner;
  • Experience of collating and producing data reports;
  • The ability to work under pressure
  • Good attention to detail;
  • Experience of Microsoft applications.

How to apply.

Interested, or have any questions?  For an informal discussion contact our Recruitment team by emailing

Closing date for applications: Thursday 25th February 2021

To apply please click on the apply button below

We reserve the right to close vacancies before the advertised closing date if a large number of applications have been received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

Due to the volume of applications received by the Trust we are unable to give individual feedback on each application received.

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Job description
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