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Young Persons Pathway Worker

Employer
Worcester City Council
Location
Museum and Art Gallery, Foregate Street, Worcester, WR1 1DT
Salary
£23,289 - £25,711 per annum
Closing date
10 Mar 2021
Reference
WCTY000000569

Job Details


We are looking for an enthusiastic, organised and flexible individual to join our busy Housing and Welfare Options team, providing an effective frontline housing advice, guidance and support service for young people aged 18-21 and assisting applicants to explore a full range of housing options available to them.

You will have experience of working with vulnerable client groups, preferably young people, in a busy customer focused environment and will ideally have knowledge and experience of housing law and practice in relation to housing allocations and homelessness. The most important qualities you will possess however are; an ability to communicate with vulnerable young people and their families in challenging circumstances; a willingness to learn and develop new knowledge and skills; the flexibility to respond to the changing needs of the service and its customers; and a proactive and motivated attitude.

In return we can offer you a positive working environment, opportunities for training and development and a generous annual leave entitlement.

The Role

Fixed Term Contract for 18 months

You will be working in a busy frontline housing service and no two days will be the same. The Young Person’s Pathway Worker is a crucial role within the service, providing advice and support to young people aged 18-21 who are homeless or at risk of homelessness, with a focus on prevention and averting a crisis situation.

You will work in partnership with a range of organisations, including Children’s Services, housing associations and support agencies to offer a holistic service tailored to the young person’s individual needs.

The role operates within a large Housing Options team and you will have the support and guidance of colleagues both internally and externally to provide the best possible service for young homeless people in Worcester.

Key requirements

The successful applicant will be a strong team player and will have:

  • Good educational standard to GCSE level, including Grade C or above in Maths & English
  • Experience of working in Housing or a housing related field
  • Experience of working with vulnerable client groups.
  • Knowledge and understanding of a range of housing issues, including homelessness, housing allocations, supported accommodation and private rented tenancies
  • Excellent interpersonal skills with a friendly, non-judgemental, approachable, sensitive and customer-oriented approach
  • A proactive, motivated, flexible and positive attitude
  • Excellent organisational, administrative, prioritisation and time management skills

Additional Information:

Closing Date: 10th March 2021

Interview Date: 19th March 2021

If you would like to discuss the role in more detail, please contact Emma Jordan on 01905 721121

 

Please note; this position will be subject to an Enhanced DBS check 

Supporting documents
Person Specification
Role profile

Company

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://worcester.wm-jobs.co.uk/members/

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.
Company info
Website
Telephone
01905 722233
Location
Worcester City Council
The Guildhall
High Street
Worcester
Worcestershire
WR1 2EY
United Kingdom

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