Communications and Engagement Assistant - Cycling

6 days left

Location
16 Summer Lane, Birmingham
Salary
£23,578 - £27,579 per annum
Posted
22 Feb 2021
Closes
09 Mar 2021
Job Ref
WMCA00264
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Please note: This is a FTC up to 2 years until 31 March 2023

Who we are

Transport for West Midlands (TfWM) plans, develops and manages an integrated transport system for the West Midlands that is reliable, affordable and accessible for all. It is the transport arm of the West Midlands Combined Authority

A standard setter in the industry, our achievements are regularly recognised nationally, most importantly as the winner of ‘City Region Authority of the Year’ in 2016, 2017 and 2019 at the National Transport Awards.

Whether it’s developing and delivering new infrastructure, collaborating on future mobility projects, operating the West Midlands Metro or helping customers to keep moving, we need creative and innovative talent to join our already excellent team and help us make a real difference to residents, businesses and visitors travelling in and around the West Midlands.

Cycling and Walking Team

The West Midlands cycling and walking network will see significant investment over the next few years and will benefit from historic levels of funding, helping to create a place that is fit for the future, safe, green and connected.

TfWM will ensure cycling and walking are the optimal travel choices for transport and for leisure. Our aim is to make the whole of the West Midlands healthier, happier, better connected and more prosperous by creating attractive urban environments in city and town centres, along key transport corridors and within our suburbs. Our ambitious plans include improved infrastructure for cyclists and pedestrians, as well as delivering supporting activities such as training and campaigns.

Who we need

Working in a fast-paced environment, you must be able to easily translate information, from multiple sources, into customer friendly language.

You will be required to work collaboratively with communication teams across the West Midlands. Being approachable, having excellent written, verbal and communication skills is an absolute must.

We need you to support and coordinate relationships with a range of partners and stakeholders, so a calm head and ability to work effectively under pressure is essential.

You must be dynamic and a confident communicator with experience in supporting communication and marketing campaigns, writing copy for various channels including social media and printed material and support the creation of content for engagement activity and marketing campaigns.

Using your experience and knowledge of communication platforms and systems you will be able to report success through your ability to analyse and evaluate effectively.

Working as part of a team comes naturally to you and you will work closely across all areas of the Cycling and Walking team, Communication team and the wider business to identify opportunities to improve the customer experience.

In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

How to Apply

 

Please provide detailed information in your application outlining your suitability for the post and ensure it is submitted by the closing date.

 

Closing Date:  Tuesday 9 March 2021

Interview/Assessment Date: Friday 19 March 2021

 

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.

The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.

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