Civil Enforcement Officer

St Martins Gate Car Park, City Walls Road, Worcester, WR1 2BS
£20,678 - £22,832
04 Mar 2021
10 Mar 2021
Job Ref
Contract Type
Full time temporary
Working Pattern
Shift work


Worcester is a great place to work. We have a thriving city centre, a great wealth of history and a fantastic environment, making it somewhere to be proud of. 

Everyone associated with Worcester City Council is proud of Worcester’s offer of a high quality of life, varied heritage, award winning parks and our contribution to the development of modern local government.

It is a fantastic place to work and you will find us to be an organisation that is challenging yet caring; with our leadership adventurous in its pursuit of excellence.

We have a clear vision to achieve excellence in everything we do and to achieve excellence in everyone we employee, meaning we are looking for an excellent candidate to come and join our work family!

The role

The Civil Enforcement Officer role is critical to the smooth running of the City, from issuing parking advise and penalty notices to providing litter warnings and investigating fly tipping, we are looking for someone with excellent interpersonal skills, who has experience in a similar role or is keen to learn.

Excellent team working, communication and a good level of IT skills are required for the role, along with the ability to remain calm when interacting with the public.  You will be exceptional at working with people to ensure that standards are upheld, firm but fair. You will thrive learning new systems, and undertaking continued professional service delivery and will love a challenge.

Our people are important to us so in addition to the policy and procedures we follow, their engagement, performance and loyalty is at the very heart of our approach.

Working hours are 37 per week and include weekends, evenings and early mornings. To attract the best candidates, we offer exceptional benefits which include the Local Government career averaged pension scheme, time off for volunteering, as well as a generous holiday allowance starting at 25 days. We also offer the opportunity for continuous professional development and discounted use of Council-run sports facilities.

If you know you can excel in this job, then make sure you apply now as we will look forward to working with you.

Key requirements

The ideal candidate will have:

  • Good standard of written and spoken English (Level 2)
  • A full UK driving license
  • Willingness to undertake training

Closing date: 10 March 2021

Interview date: 15 March 2021 

This post is temporary for a period of up to 12 months.

Please note: The successful candidate will be required to have a basic disclosure check.

Due to the current situation, all of our interviews will be held via Zoom. Please make sure you have the application on a personal device, should you be shortlisted. Unfortunately the interview date cannot be rearranged at this time. 

Worcester City Council’s aim is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.

Supporting documents
Role profile
Person Specification

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