Quality & Contract Monitoring Officer

Warwick, Warwickshire
£32,234 - £34,728 per annum (Pro-rata for part-time)
22 Mar 2021
12 Apr 2021
Job Ref
Contract Type
Working Pattern

About Us and The Role



To reflect our new approach to contract management and quality assurance we are recruiting for a number of roles within the team. This will help us increase our capacity and capability, creating a significant change in how we contract manage and quality assure our commissioned provision.

We are looking for people who have a passion for improving services, an eye for detail and an inquiring mind - looking beyond face value and able to build a robust picture of the quality of care from a diverse range of sources. 

In each post there will be a defined profile of work, matched by a culture of using our skills, knowledge and experience where they can be most helpful. Successful candidates will have a diverse role with carefully managed workloads and the right support so you can always deliver to the best of your ability.

As a Quality and Contract Monitoring Officer you will work alongside Contract Management Officers and Quality Assurance Officers to ensure that commissioned services are safe, cost effective, good quality and lead to the desired outcomes for the people they support.

You will develop an understanding of the contractual and quality standards that are expected of commissioned services and of the market in which they operate.  A key part of the role will be to develop positive working relationships with key stakeholders including health providers and commissioners, housing and private, independent, community and voluntary providers to ensure that quality and best value is achieved in all areas. 

We are looking to recruit to the following portfolio areas:

Quality and Contract Monitoring Officer (All Age Specialist Provision)


The types of contract you will be involved in are:

  • Housing Related Support (Floating Support for adults),
  • Care Homes,
  • Respite and Short Breaks Service for older people,
  • Accommodation Based Support (aged 25+)                              

Quality and Contract Monitoring Officer (Integrated Targeted Support / Health, Well Being and Self Care)


This post is split across two portfolio areas which are detailed below:

Health, Well Being and Self Care


The types of contract you will be involved in are: 

  • Advocacy,
  • Children’s Centres,
  • School Health and Wellbeing Service (5-19s),
  • Structured Family Weight Management and Exercise by Referral Programmes,
  • Warm and Well in Warwickshire                                     


Integrated Targeted Support


The types of contract you will be involved in are:


  • Care at Home (to include domiciliary care and live in care),
  • Extra Care Housing,
  • Day Opportunities.

Quality and Contract Monitoring Officer (Learning Disabilities & Autism)

The types of contracts you will be involved in are:

  • Supported Living,
  • Respite for people with disabilities,
  • Day opportunities for people with disabilities.



For the full Job Description and Person Specification please click the link here. 



This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.


Additional Information

For further information this role please contact Louise Birta – louisebirta@warwickshire.gov.uk or Sharon Wedgbury – sharonwedgbury@warwickshire.gov.uk


Closing date: 12th April 2021


Interview Date: Week commencing 26th April 2021

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.