Targeted Support Officer

Warwickshire County Wide
£34,728 - £ 36,922 per annum (pro rota for part time).
30 Mar 2021
02 May 2021
Job Ref
Job Type
Social care
Contract Type
Fixed Term Contract
Working Pattern

About Us


At Warwickshire County Council (WCC) we work with children and families restoratively, building strong relationships and connections to help families find long-lasting solutions.  Our work contributes to our wider County Council aim – to make Warwickshire the best it can be for everyone. 


It’s a big responsibility that can be challenging at times, but this is what drives our staff to succeed, develop and achieve. If you’re someone who wants to do the best job possible, who approaches everything with passion, tenacity, courage and purpose, then we want you to work with us. 

Throughout 2020 we continued to look to the future and build on our programme of change and investment in the service.... Covid hasn’t stopped us! 

It has helped us shape and develop a focus on wellbeing, utilising technology, opening opportunities for career development and renewed our focus on reflective and supportive leadership.  These are the backbone to our offer to our workforce.   

WCC invested in Microsoft technology in 2020 including the use of Surface Pros and MS365 suite which has enabled our workforce to seamlessly transition to community and homeworking.  We have a whole council commitment to flexible working and employee wellbeing.  We nurture, support and challenge each other to achieve the best outcomes for all our children.  

WCC is an authority that engages with innovation.  We are a financially secure local authority and want to achieve an outstanding service for children.  To this end we have received £21m investment programme over four years to implement new and creative ways of working with children.  This funding is from both the Council and Department for Education to strengthen relationship and evidenced based practice.   We are introducing the Leeds Family Values model which includes increasing Family Group Conferences, providing more support for Special Guardians and a Caring Dads Programme. 


We are also implementing the Family Safeguarding model which is focussed on embedding adult mental health, substance misuse and domestic abuse services in our teams.  We also have a new Children’s Workforce Academy to further support our staff and managers develop.  All of our practice is underpinned by restorative and trauma informed practice.  

We want our practitioners to spend their time building relationships with families to achieve change.  We provide safe and manageable caseloads and have provided substantial additional capacity to support teams with Covid pressures.  Average caseloads February 2021 were 15 per worker. 


We have excellent business support who minute all child in need, child protection and children in care multi agency meetings for social workers. We are also investing in technology such as automation to support practitioners to automatically upload documents to children’s electronic records.

We’re building something very special in Warwickshire.  A community of practice – with diverse thought, skills and experiences.  Working for every child to create a Child Friendly Warwickshire.  

Find out more about Warwickshire Children & Families Service

Ofsted inspection report Warwickshire

WCC Children's Home Approved


The Role


We have an opportunity for an enthusiastic and committed Targeted Support Officer to join our team. Our exciting, innovative and caring service supports families, children and young people aged 0-19 years, (up to 25 years with Special Educational Needs and Disability) to access the right support at the right time. 

The Targeted Support Officer will be motivated in the coordination of Early Help, working closely with locality-based teams and a range of key stakeholders including statutory partners, service providers, the voluntary sector, children, young people and families.  


? If you are an organised, friendly and efficient person, we have the following vacancy in our team: 

  • 1 x Targeted Support Officer – North (North Warwickshire and Nuneaton & Bedworth) (fixed-term 1 year).
  • 1 x Targeted Support Officer – South (Warwick District and Stratford District) (fixed-term 1 year).

 Key requirements


We are looking for a friendly, organised and efficient person to join the Early Help and Targeted Support team with the following skills and experience: 

  • Educated to degree level (level 6) in a relevant field. 
  • Confident in the delivery of training to professionals. 
  • Model and develop restorative/relational approach to growing partnerships and strong professional relationships. 
  • Develop targeted contacts to increase capacity and effectiveness of the Early Help network. 
  • Communicate and interact with children and families in a restorative manner as part of the Early Help process. 
  • Use Local Authority systems to monitor and record interventions and support for children and families. 
  • Identify services to support children and families and advise practitioners about putting a package of support in place, requiring wide knowledge of the range of services available in the area and their criteria. This includes the administering internal referral systems.



For further details about the role please see the Job Description and Person Specification. 


Additional Information


This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.

For more information please contact our Workforce Development Officer, Sarah Morgan by emailing  or our Recruitment Coordinator, Kat Ryan by emailing

Closing date: 2nd May 2021

Interview date: 11th May 2021

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.

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