Visitor Services Assistant

Warwick, Warwickshire
£18,933 - £19,312 per annum (£9.81 - £10.01 per hour) (Pro-rata for part-time) -
06 Apr 2021
26 Apr 2021
Job Ref
Contract Type
Working Pattern

About Us and The Role


We are looking for team members to join our friendly Visitor Services team at Market Hall Museum. We have a permanent, 17.56 hours per week position covering a 4-week rolling work pattern. 

The Market Hall Museum stands in the heart of historic Warwick and is a popular destination for both locals and visitors to Warwick.

Our Visitor Services Assistants are the public face of Market Hall Museum. Based in our café and shop, they are passionate about promoting the Museum and our services, motivated to achieve income targets, and dedicated to serving our visitors and the local community.

As a keyholder to the Museum, at the start of each shift you will be helping set up Market Hall for daily operation. You will be meeting and greeting visitors whilst ensuring the smooth running of our family friendly café and shop. Your daily tasks could vary between making sandwiches, paninis and serving locally sourced cakes and drinks in our family friendly café to selling event tickets, Museum trails, gifts, and souvenirs. Our team aim is to deliver a consistent and enjoyable visitor experience whilst generating essential income for the Museum service. 


The Candidate


We are looking for someone with experience of working in customer service within a retail or café environment. Good levels of numeracy and literacy are essential to this role.




Full training will be provided. As part of this training the postholder will be required to successfully complete First Aid, Fire Warden and Food Hygiene training.


For the full Job Description and Person Specification please click the link here. 


Please click the link here to see the working pattern


Additional Information

If you have any questions, please contact Victoria Goodall-Barber, Visitor Services and Operations Officer.


Closing date:  Monday 26th April 2021

Interviews: Week commencing 10th May 2021

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.

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