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Visitor Services Assistant

Employer
Warwickshire County Council
Location
Warwick, Warwickshire
Salary
£18,933 - £19,312 per annum (£9.81 - £10.01 per hour) (Pro-rata for part-time) -
Closing date
26 Apr 2021
Reference
RA0002185

View more

Sector
Local Councils
Job Type
Museum / Galleries / Culture
Contract Type
Permanent
Working Pattern
Standard
Hours
Part-Time

Job Details

About Us and The Role

 

We are looking for team members to join our friendly Visitor Services team at Market Hall Museum. We have a permanent, 17.56 hours per week position covering a 4-week rolling work pattern. 

The Market Hall Museum stands in the heart of historic Warwick and is a popular destination for both locals and visitors to Warwick.

Our Visitor Services Assistants are the public face of Market Hall Museum. Based in our café and shop, they are passionate about promoting the Museum and our services, motivated to achieve income targets, and dedicated to serving our visitors and the local community.

As a keyholder to the Museum, at the start of each shift you will be helping set up Market Hall for daily operation. You will be meeting and greeting visitors whilst ensuring the smooth running of our family friendly café and shop. Your daily tasks could vary between making sandwiches, paninis and serving locally sourced cakes and drinks in our family friendly café to selling event tickets, Museum trails, gifts, and souvenirs. Our team aim is to deliver a consistent and enjoyable visitor experience whilst generating essential income for the Museum service. 

 

The Candidate

 

We are looking for someone with experience of working in customer service within a retail or café environment. Good levels of numeracy and literacy are essential to this role.

 

Training

 

Full training will be provided. As part of this training the postholder will be required to successfully complete First Aid, Fire Warden and Food Hygiene training.

 

For the full Job Description and Person Specification please click the link here. 

 

Please click the link here to see the working pattern

 

Additional Information

If you have any questions, please contact Victoria Goodall-Barber, Visitor Services and Operations Officer. Victoriagoodall-barber@warwickshire.gov.uk

 

Closing date:  Monday 26th April 2021

Interviews: Week commencing 10th May 2021

To apply for this vacancy please click on the 'Apply' button.
 
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

 
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.

Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

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