Job Title: Administrative Assistant
Salary: £18,268-£18,633 (35 hours)
2no: 35 hours
1no: 18.5 hours
Location: See advert text
Permanent

The Role

Please indicate at the top of your application which location/s you are interested to be considered for.

We are looking to recruit 2 full time (35 Hours) and one Part time (18.5 hours) Scale 3 highly motivated Administration Assistant.

• 1 x 35 hours – Redditch team – based at  Downsell Road Worcestershire Children First office
• 1 x 35 hours – Wyre Forest team – Based at  Park Street Worcestershire Children First office
• 1 x 18.5 hours – Worcester team - based at County Hall Worcestershire Children First office

The successful candidates must be highly motivated administrators experienced in working within an office environment to join a busy team providing administration support in the Early Help Family Support Service Team, within Children's Social Care.

The role of administrative support within the team is to offer general support in tasks such as, completing letters and answering and directing phones calls. The case management system we use is called Liquid logic and we use the Early Help Module (EHM), Admin support, support the team by completing some key tasks in this system such as adding new children and consolidating the online referrals into a contact in the system (full training and support will be given). Another key responsibility is gaining service user feedback, by making calls to families and recording the outcome.

The successful applicants will require good organisational and time management skills and be able to use a range of software packages including Microsoft Office, Excel and Outlook.

You will need to have the ability to recognise, acknowledge and have regard to confidential and sensitive matters including Child Protection.

A polite, efficient manner particularly when working under pressure where interruption may be common place is essential.

Some of our standout benefits include:

• Great holiday entitlement. As well as bank holidays, you'll get 25 days paid holiday (pro rata for part-time staff). This goes up to 30 days when you have been with us for 5 years.
• Brilliant pension scheme. The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.

If you would like any additional information or an informal conversation please contact Lisa Turner on lturner2@worcschildrenfirst.org.uk or Nicky Pearson on npearson@worcschildrenfirst.org.uk

If you have a disability and require reasonable adjustments, please let us know.

Closing Date: 19th April 2021
Anticipated Interview Date: 28th and 29th April 2021