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Senior Assessment Officer

Employer
Lichfield District Council
Location
District Council House, Frog Lane, Lichfield
Salary
£25,481 - £28,672
Closing date
26 Apr 2021
Reference
LDC000365

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Sector
Local Councils
Job Type
Revenues / Benefits
Contract Type
Full time permanent
Working Pattern
Flexible hours
Hours
Full-Time, Part-Time

Job Details

Lichfield District Council has an opening for a Senior Assessment Officer to join the Revenues and Benefits team. You will be responsible for the assessment of Housing Benefit and Local Council Tax Support applications in accordance with the appropriate legislation and ensuring that the council’s policies and procedures are adhered to.

You will assist the Assessment Manager with operational duties on a day to day basis, deputise in their absence and prioritise the production and distribution of information required for claims/applications and management information. You will have experience in dealing with more complex or discretionary areas, such as Discretionary Housing Payments.

You must have knowledge of relevant legislation together with previous experience of processing Housing Benefit and Local Council Tax Support applications and changes of circumstances.  Excellent customer service and communication skills are essential, as is the ability to deal sensitively with customers.

Full details are available in the attached Job Description & Person Specification.

For an informal discussion on this opportunity, please contact Martin Hunt, Assessment Manager, on 01543 308926, or email martin.hunt@lichfielddc.gov.uk.

Supporting documents
Senior Assessment Officer - Job Description & Person Specification

Company

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Working for us

We serve a population of around 100,000 residents within Lichfield and the district. Lichfield itself is a small cathedral city located 20 miles just north of Birmingham.

We are one of the district’s largest employers and offer a range of fulfilling job opportunities. Our team is at the very heart of our council - everyone, whatever their role, contributes to delivering great services to our local community. We are committed to equality and diversity, and work to ensure that our workplaces and our services are accessible to all. To see our full range of services , visit  www.lichfielddc.gov.uk/ourservices  and search careers for more information on how we work together to make Lichfield a great place to live and work.

We very much hope that you will want to become part of our team as we move forward and modernise our services.

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Company info
Website
Telephone
01543 308000
Location
Lichfield District Council
Frog Lane
Lichfield
Staffordshire
WS13 6YU
United Kingdom

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