Direct Payment Officer

Sandwell Council House, Freeth Street, Oldbury B69 3DE
Band E, SCP 18 - 25 (£24,982 - £29,577 per annum) (£12.95 - £15.33 per hour)
12 Apr 2021
27 Apr 2021
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A full-time Direct Payment Officer is required to join the existing team.

The Direct Payment Team sets up and processes the direct payment funds to those service users who have chosen to fund their care via a Direct payment.

The post holder will check that request for a Direct Payment is in line with the Direct Payment Guidance and set up and process payments in to the Direct Payment Account.

The post holder will be required to regularly monitor report for data quality, accuracy and integrity of the direct payment data on the system and take actions to resolve discrepancies, and should have excellent spreadsheet and data manipulation skills.

You will be required to oversee general account duties that include petty cash reimbursements, Carers Payments and raising invoices.

Applicants should hold 5 GCSE`s or equivalent to include a minimum Grade C in Maths and English and will have a knowledge / experience of working with Local Government Finance and financial systems, working knowledge of Direct Payments and payment processing systems and an awareness of the financial aspects of Social Care. Ability to gather and analyse and report information from various sources.

Applicant needs to be confident and have the ability to work flexibly and to deadlines under pressure.

An Enhanced DBS is required for this role.

Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.


37 hours per week

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

Supporting documents
Information for Applicants
Job Description
Personnel Specification

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