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Cafe Assistant - Oakengates Town Council

Employer
Telford & Wrekin Council
Location
The Wakes, Theatre Square, Oakengates TF2 6EP
Salary
£9.50 per hour
Closing date
24 Apr 2021
Reference
TWC000004763

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Sector
Local Councils
Job Type
Catering
Contract Type
Permanent
Working Pattern
See advert details
Hours
Full-Time, Part-Time

Job Details

Oakengates Town Council
The Wakes
Theatre Square
Limes Walk
Oakengates
Telford
TF2 6EP

Café Assistant
Start date: To be confirmed
Salary:£9.50 per hour
Hours :Casual
Contract :Permanent Probation period: 6 months
Location: The Wakes, Theatre Sq, Oakengates, TF2 6EP. Occasional work from our Community Bus.

Oakengates Town Council is looking for an experienced person to work as Café assistant in The Outpost. The venue also caters for events and has 2 large rooms for hire.

We need someone who can offer customers amazing standards of customer service and care, with a passion for serving the needs of Oakengates and the surrounding community.

Principal Tasks
• To create a welcoming atmosphere for customers and encourage their continued use of the café
• Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience
• Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation
• Service of hot and cold beverages , cakes and other food items and take payments
• Keeping the areas tidy and clean including table clearing, removing dirties and waste. • Handling customer complaints in the first instance and reporting feedback to the Hospitality Manager
• Working within established guidelines and operating procedures
• Assist in preparation of cafe and hireable spaces, during and at the end of service
• Ensuring compliance with all legislation, H&S and food hygiene.
• Occasional attendance at Team meetings

Flexibility
• In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Job spec
• One Years Previous catering/Cafe experience is ESSENTIAL
• Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
• A passion and a drive to serve the local community
• Need to be willing to learn, take instruction and work under own initiative, within a small team and be able to multitask
• Knowledge of till operation and cash handling and contactless transactions
• Work flexibly during agreed hours, including Saturdays and some evenings and be adaptable and swap duties often at very short notice
• Minimum Level 2 Food safety in catering (CPD certified) and have a good working knowledge of HACCP
• Barista trained and bar experience is preferable but not essential
• Able to use Office 365

Closing date 23rd April 2021 2021 12pm

Enquiries about the role can be emailed to hospitality@oakengates-tc.gov.uk

Applications can be sent to townclerk@oakengates-tc.gov.uk

PLEASE NOTE Due to the volume of applicants, we are unable to supply feedback to non-shortlisted candidates. Please assume if you do not hear from us 2 weeks after the closing date you have not been successful. CVs will not be excepted.

Thank you for your interest in The Outpost.

Supporting documents
Application Form

Company

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Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021.

At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. 

Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve. 

In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. 

We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups.

We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our ‘guaranteed interview scheme’ here

You can also read more about our Recruitment and Selection Policy commitments and Recruitment of Ex-Offenders here

If you are unable to complete an online application form please contact the HR helpdesk on 01952 383601 or email hrhelpdesk@telford.gov.uk

Company info
Website
Telephone
01952 380000
Location
Telford & Wrekin Council
Darby House
Lawn Central
Telford
Shropshire
TF3 4JA
United Kingdom

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