Family Worker

All wards
23 Apr 2021
10 May 2021
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Birmingham City Council is the largest local authority in Europe and is a thriving city with lots going on.  Birmingham is a large urban authority at the heart of the West Midlands with a growing population of over 1 million.  It has the largest city economy in the UK outside of London with a growing reputation as an international business location.

Part of the intervention and prevention team in housing management. Working within housing management to support families who have complex needs. You will be part of a specialist team working with families to tackle asb etc. It will be your job to work directly with family members, to agree a plan of action and to assist the family in building skills and resilience. You will also act as a key point of contact between the family and relevant agencies, be an advocate for the family and support the integration of the family into the wider community.


Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using an Early Help Assessment to identify and where appropriate, be the lead practitioner to coordinate the implementation of a multi agency plan of intervention.  

Establish a high standard of practice in the delivery of a family support service that provides a timely response to children, young people and their families and achieves family outcomes.


To act as the lead professional for an allocated case load of children and families.

Able to identify issues that require escalation to line manager and other appropriate agencies and work within policies and procedures that promote and safeguard the welfare of children and young people.

Able to work collaboratively with colleagues and other agencies to chair and implement a plan of intervention where required.

Able to engage and maintain effective relationship with colleagues and other partner agencies.  

To have a methodical approach in ensuring accurate records are maintained and are accessible.

Communicates effectively both verbally and in writing, adopting styles to meet the varying needs of families.

Excellent interpersonal skills, including the ability to listen and work with others to solve problems and liaise with a range of agencies.

To be flexible and adaptable to the needs of the service.

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For informal enquiries about this role, please contact:

Sally Bramble

Acting Housing Manager - Think Family


“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

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