The Metro Team is looking to recruit a resilient, adaptable and pragmatic Personal Assistant to help provide critical support to the Projects Director and a busy West Midlands Metro team. This role will be varied, dynamic and fast paced at times and we are looking for a positive, proactive and solution orientated individual to join the team.

The main elements of this role are to provide day to day support to the Metro Projects Director to include diary and inbox management as well as arranging, facilitating and supporting meetings. This includes coordinating Senior Management Board meetings and writing and issuing Board Minutes for Authority Governance. The role also provides diary management and administration support to the Finance Manager and other members of the Metro Leadership Team.

We’re looking for someone with demonstrable experience of providing business support to a busy team of professional people. Managing multiple diaries, effective document management, coordinating events and liaising confidently with multiple internal and external stakeholders will come easily to you.

Creative and curious, you’ll be open to new possibilities and enjoy exploring new ideas and ways of working. As a self-starter who can use their initiative you will lead on tasks and projects from the outset.

Whilst we continue to work remotely, it is important that you are able to build effective working relations with a dispersed team using a range of collaboration and communication tools (e.g. email, phone, Microsoft Teams and SharePoint).

About the team 

The West Midlands Metro is going through a period of major expansion which will see the network triple in size between 2018 and 2026. The first phase of this expansion is currently underway and will see the opening of four new extensions by 2024, and in addition to these major projects there are many other operational projects being run concurrently by the wider West Midlands Metro team.

Who we are

Transport for West Midlands (TfWM) plans, develops and manages an integrated transport system for the West Midlands that is reliable, affordable and accessible for all. It is the transport arm of the West Midlands Combined Authority.

A standard setter in the industry, our achievements are regularly recognised nationally, most importantly as the winner of ‘City Region Authority of the Year’ in 2016, 2017 and 2019 at the National Transport Awards.

Whether it’s developing and delivering new infrastructure, collaborating on future mobility projects, operating the West Midlands Metro or helping customers to keep moving, we need creative and innovative talent to join our already excellent team and help us make a real difference to residents, businesses and visitors travelling in and around the West Midlands. 

In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

Our priority is to keep all our employees safe and well during this time. We will be working remotely for the foreseeable future, and we are doing everything we can to ensure all our employees can enjoy a comfortable remote working space.

Once we return to the office the role will be based in Alpha Tower, with some time spent at Summer Lane and at Wednesbury Depot.

How to apply

Please provide detailed information in your application outlining your suitability for the post and ensure it is submitted by the closing date. 

Closing Date: 7 May 2021

Interview/Assessment Date: w/c 17 May 2021

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.

The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.

We are a Disability Confident Employer and offer a guaranteed interview scheme for applicants who meet the essential job role criteria. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.

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Role Profile
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