Staffordshire County Council

Care Systems Support Officer

Expiring today

Location
Staffordshire
Salary
£19,698 - £20,903
Posted
21 Apr 2021
Closes
14 May 2021
Job Ref
REC002080
Contract Type
Permanent
Working Pattern
Standard
Hours
Part-Time

Job title:

Care Systems Support Officer

Directorate: Health & Social Care

Location: Stafford when in the office

Salary:  £19,698 - £20,903

Contract type: 30 Hours per week | Permanent | Flexible working – happy to discuss options

Our role

We’re looking for a Systems Support Officer to join the team to support in  providing great business advice and guidance technical support, system maintenance and development of the Care Director system and other social care systems. These systems are used by  that support staff who deliver social care services to vulnerable people in Staffordshire,  the work you do will be really important!

What you’ll do

The Care Director system has 2600+ users across adults and children’s services and this includes users within Staffordshire Council and users in partner organisations

You’ll be joining us at a time of change,  supporting the transition of our users to a new version of the Social Care IT system. So, you’ll be making sure our frequently asked questions are in place and effective and you’ll communicate key issues as they arise.

What we’ll need from you

You’ll be someone who enjoys all things systems, so you’ll be able to understand the best way to use the system and then how to explain this to others but also how to spot issues and resolve them.

You’ll also have:

- Excellent organisation skills and attention to detail

- Be a strong communicator able to talk to people at all levels

- IT skills to be able to develop user guidance documents and virtual learning materials

- Be a problem solver

 

Our benefits

We’ve created a supportive working environment here at Staffordshire County Council because we recognise the benefits of enabling our employees to achieve their full potential whilst enjoying a healthy work-life balance. We’ve achieved this by offering more flexible working practices and supplying the tools and equipment to enable more smart and agile working.

And here’s just some of the benefits we have here at Staffordshire:

 

 

  • Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service
  • The option to buy up to an additional 2 weeks annual leave
  • A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
  • Family Friendly Policies - maternity, adoption, paternity and parental leave
  • An excellent local government pension scheme
  • Volunteering Scheme
  • Training and development opportunities, including coaching and mentoring
  • Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
  • Eye care vouchers
  • Car lease scheme / cycle & car loan scheme / employee car share scheme
  • Bus and rail travel discounts

    So, how do I apply?

    Just click on the ‘Apply’ button.

    If you do have technical issues please contact recruitment@staffordshire.gov.uk and the team will help you.

    Closing Date: 14 May 2021

    For more information about the role please contact:  Nicola Gibson on 01785 278165 or email: nicola.gibson@staffordshire.gov.uk

    Our recruitment process

    As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

    How will we store your details?

    By submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

     

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