18.5 Hours per Week
Job share - Monday to Wednesday
Based at Endeavour House, North Solihull, as part of Neighbourhoods and Communities, the Neighbourhood Services team provide a front line service to its customers and is committed to helping create sustainable communities.We are looking for a Neighbourhood Officer to provide a customer focused, proactive and high quality service to our customers. You will be responsible for sustaining neighbourhoods and communities, taking ownership of Anti-Social Behaviour across all tenures and tenancy matters within a specific patch to ensure neighbourhood safety, tenancies are managed effectively managed and that residents are supported. You will possess excellent interpersonal and IT skills and be able to work under pressure and manage changing priorities. With experience in dealing with high level anti-social behaviour cases and with Tenancy Management, you will need to have the ability to deal with challenging behaviour and conflict management with knowledge of the relevant ASB and tenancy legislation and best practice. You will work closely with customers, local residents, the police and other partner agencies to develop strong relationships and positive collaborative relationships. The job is demanding and exciting, offering the opportunity to make a real contribution to the local community. You will also have excellent inter-personal skills, be able to work under pressure and manage changing priorities. Please note that frequent travel across the Borough is an essential requirement of the role. A full driving licence and use of a car is essential.
To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Claire Berry, Neighbourhood Services Manager, on 07920 360488.
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.
This post will require a Non Police Personal (NPP) Vetting - Level 2.
Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.
Job Description & Person Specification