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Senior Infrastructure Specialist, Schools Traded Service – Ref: RT00421

Employer
Walsall Council
Location
Walsall, West Midlands
Salary
Salary: G9 - £33,782 to £38,890 per annum
Closing date
9 May 2021
Reference
RT00421

View more

Sector
Local Councils
Job Type
Information technology
Contract Type
Full time permanent
Working Pattern
See advert details
Hours
Full-Time

Job Details

Senior Infrastructure Specialist, Schools Traded Service – Ref: RT00421
Salary: G9 - £33,782 to £38,890 per annum


Contract: Permanent
Hours: 37 per week covering shift patterns between 0830 am and 1700 pm – Monday to Friday.

Are you a good problem solver and communicator?
Can you ask the right questions so as to resolve end user ICT problems quickly and successfully?
Do you have the desire and commitment to work in a busy ICT environment where no day is the same?

If so, apply for our vacancy in the Schools ICT Traded Service and be our Senior Infrastructure Specialist. 

The Schools ICT Traded Service Team are part of the Council’s Corporate ICT Customer Services team.  The Schools ICT Team provide IT support to Schools throughout the borough.  This requires visits to school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot.

The ICT Traded Service Team take front line calls during peak periods but they are also responsible for more complex and time consuming incidents.   The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers.

The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools; the team is currently extending its service to providing hardware and network support to some pupils in the borough.

The role is very varied – each day has different challenge; the schools have a wide range of technology in place and IT users with many differing requirements.

For this role the successful candidate must undergo an enhanced DBS and Baseline Personnel Security Standard (BPSS) check. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people.  

Applicants must hold a Full UK Driving licence.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. 

View Job Description and Employee Specification

View Information for Applicants

Interviews will be held during the week commencing 17th May 2021

Closing date:  9th May 2021

Company

Walsall Council

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

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Living in Walsall

FROZENPart of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

 

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

MinerTo achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.  

 

 

 

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours.  Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker. 

Armed Forces Covenant

We are proud to support the Armed Forces Covenant. Walsall Council will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the job.

 

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Company info
Website
Telephone
01922 650000
Location
Civic Centre
Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

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