Transport Compliance Assistant

18,933.00 - 19,698.00
23 Apr 2021
07 May 2021
Job Ref
Contract Type
Full time permanent
Working Pattern
See advert details

Title: Transport Compliance Assistant
Contract: Permanent
Location: Plough Lane
Hours: 37.00
Salary: 18,933.00 - 19,698.00
Closing Date: 07/05/2021
Interview Date: tbc

The council’s passenger transport team manage the public and school transport networks across the County, including contracted public bus services, mainstream, and special educational needs transport. Within passenger transport the transport support team are focussed on supporting operational delivery through a range of administrative functions including finance, pass issue, and contract management. Over 200 contracts are held with external transport suppliers covering a diverse range of service provision. The team are based at the councils head office at Plough Lane, Hereford, and due to the Covid-19 pandemic also operate home working, with full equipment and support provided.

We are currently recruiting for the role of Transport Compliance Assistant to work within the transport support team. The role is focussed on external contract management activities such as monitoring the operation of public bus and school transport routes, checking of driver and vehicle licencing, and compliance with legislation, council policy, and contractual terms and conditions. The role also supports internal administrative functions particularly administration of the English National Concessionary Travel scheme, a scheme providing free bus passes to entitled passengers.

The successful applicant will be required to be flexible in their approach to working as the role will involve traveling extensively around the County to carry out monitoring activities, and to assist with updating public transport publicity at road side displays. This could involve early starts and late finishes and occasionally requires limited working at weekends. The majority of time will be spent working to normal office hours with some days being office or home based. A full driving licence is essential with access to a pool car being provided when necessary.

Experience of working in passenger transport administration or a monitoring/compliance role, and some knowledge of local bus services is desirable but not essential, full training will be provided.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Benefits with Herefordshire Council
Holidays: 25 days per year plus 2 days unpaid at Christmas (pro rata for part time)
Pension: LGS pension scheme
Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.
Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, detailing how you meet the specific requirements of the role.
Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at:                    


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