Strategic Lead - Business Development
£53006.00 - £59243.00 p.a. Incremental progression is dependent on performance. Hours: 37.0 Hours per Week
The Customer and Cultural Services division is responsible for a diverse range of important customer-facing services, including the Solihull Register Office, libraries and the arts, our Connect call centre / face-to-face customer services and cemeteries/crematoria.
Following a recent management restructure, we have an exciting new post for a Strategic Lead - Business Development.
You will have management oversight of both Bereavement Services and Solihull Register Office, bringing together services that support people during key moments in their lives. You will also play a wide-ranging role across the division to maximise the benefit from commercial opportunities and ensure services provide value for money.
Your key responsibilities will include:
Leading the development and implementation of a business development strategy for the Customer and Cultural Services division, in order to:
Develop new sources of income.
Improve business efficiency.
Improve service offer and quality.
Overseeing management of the council’s bereavement services and registration functions.
Acting as the division’s principal advisor on commercial matters and business development.
Leading business development projects for the division, working collaboratively with service managers.
You will be:
- Educated to degree level or equivalent (or have substantial relevant experience that allows you to carry out the full range of duties)
- Experienced in managing people and budgets directly in a service environment and/or matrix management within a project environment.
- Able to demonstrate a track record of successfully implementing change in service structures and delivery.
In exchange, we can offer a unique opportunity to play a fundamental part in shaping the future of key services for Solihull Council and our local community.
We understand that our employees want to do more than just work and encourage good work-life balance by offering a flexible and agile working environment; this is further supplemented by an extensive wellbeing offer, as well as a range of other benefits including staff discounts and a career average pension scheme. The council is redeveloping its working arrangements as a result of Covid and there is the opportunity to divide working time between home and an office base.
To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Martyn Sargeant, Head of Customer and Cultural Services, on 0121 704 8667.
Shortlisted candidates will be invited to take online testing week commencing 17th May 2021. Successful candidates will then be invited to Interview w/c 7th June 2021.
Please be advised that due to ongoing Covid-19 restrictions, the format of our interviews will be based on the latest guidance at that time and may include socially distanced interviews or alternative methods such as secure video conferencing. This will be kept under constant review and shortlisted candidates will be informed and advised accordingly.
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .
This post requires the following Disclosure and Barring check: Not required .
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Job Description & Person Specification