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Operational Manager (East Team)

Employer
Birmingham City Council
Location
Based in Birmingham, the Candidate will be expected to travel across England
Salary
£44,863 to £56,075
Closing date
27 May 2021
Reference
BCC002017

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Sector
Local Councils
Job Type
Management
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

The Birmingham city council hosted England Illegal Money Lending Team is part of the Trading Standards Service. The team administration HQ is based in Birmingham, but the intervention teams operate across England, the successful applicant will be required to manage, oversee and supervise staff conducting investigations into the activities of illegal money lenders (loan sharks)

The team investigates illegal money lending activity and all associated criminality. The team has conducted investigations into kidnapping, blackmail, rape, assault and other serious offences. The investigators operate a parachute in and out service, moving resource where required conducting appropriate and proportionate interventions including executing warrants and conducting investigations anywhere in England. All prosecutions are conducted through BCC's legal services department.

To be responsible for the service delivery, development and day to day management of an intervention team, ensuring that service objectives are met across a geographical area of England.  This will include managing criminal investigations, staff, reviewing work, ensuring standards and deadlines are met.  Ensuring the objectives of the service are met.

Responsible for staff development and welfare and for providing advice and guidance on complex, legal, technical, policy and political issues.

Provide inspirational leadership and support and develop direct reports and effectively manage the appraisal process. To manage the performance of all staff within their team including the adherence to corporate procedures in respect of leave, absence, competence and discipline as well as recruitment and other such corporate procedures and programmes as required.

To supervise the investigations and to ensure that standards of investigation meet and comply with professional standards, legal requirements and internal procedures.

To provide guidance and support to staff to enable them to carry out the effective investigation of criminal offences, and where appropriate to oversee the institution of legal proceedings.

To be responsible for the efficient discharge of the legislation delegated to the function and other legislation as may be assigned.

Regular out of normal office hours, working will be required, including evenings and weekends, regular overnights stays and regular travelling across all regions within England. (No further or enhanced remuneration is provided for this aspect of the role)

The post holder will be required to participate on a rota for out of hours telephone cover and associated duties; payment will be made through the contract of employment. The post holder will be required to be suitably experienced and qualified to discharge all tasks and duties associated with the post. The Post holder will be required to drive for which a vehicle will be supplied for work purposes only.

This is not a 9 to 5 post and working away from home is essential.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.

For informal enquires please contact Tony Quigley, Head of Service, 07766925177, tony.quigley@birmingham.gov.uk.

Ref: BCC002017

A Disclosure and Barring Service (DBS) check will be undertaken

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

Supporting documents
Job description
Person Spec

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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