Customer Services & Resources Administrator

Location
Rugby, Warwickshire
Salary
£19,698 - £21,748
Posted
26 Apr 2021
Closes
09 May 2021
Job Ref
REQ000291
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

12 Month Fixed Term Contract
 
The Property Repairs Service is at a pivotal moment in its development and transformation to match the challenges of a modern repairs service in becoming more commercially focused, whilst improving repairs services to customers and are seeking to recruit a Repairs Scheduler to help achieve that transformation.

This role will require the post holder to respond to enquiries regarding property repairs from multiple streams, log repairs within an IT system, schedule resources and liaise with officers, contractors and suppliers to deliver an efficient and effective repairs service for our diverse range of customers. The ideal candidate will have a strong work ethic, be reliable and able and deliver consistently good customer focussed outcomes.

You should be able to work well under pressure while maintaining a high level of accuracy and demonstrate being well organised with the ability to prioritise workloads when faced with conflicting demands. 

You will also be proficient in using standard MS Office systems at an advanced level. Experience of other IT systems such as Oneserve, OHMS and Technology Forge would be an advantage.

The successful applicant will be organised and motivated to playing their part in delivering an efficient and modern repairs service, together with the ability to demonstrate commitment to the authority’s Corporate Values Framework and CANDO ways of working, which is essential, during this exciting period of transformation. 

For an informal discussion about this role, please call Erica Danis, Property Repairs Team Leader on 01788 533597

You can view full details of this job via our website www.rugby.gov.uk , where you can also apply on-line.  If you are unable to apply on-line please contact 01788 533564, or e-mail: contact.centre@rugby.gov.uk for further assistance.

Interview Date: Week commencing 10 May 2021

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