Skip to main content

This job has expired

Employer Support Assistant

Employer
City of Wolverhampton Council
Location
Civic Centre
Salary
£20,092.00 - £21,748.00
Closing date
27 May 2021
Reference
WLV000003464

Job Details

Employer Support Assistants

Grade 4 £20,092.00 - £21,748.00

2 x Permanent full time roles 

 

An exciting opportunity has arisen to appoint two Employer Support Assistants within the Fund’s Employer Services Team. The West Midlands Pension Fund is a local authority Pension Fund based in Wolverhampton, West Midlands.

The Fund is one of the UK’s largest pension funds, managing and

administering the pension interest of our members and scheme employers.

We currently have over 320,000 scheme members, 730 employers with £16bn

of assets under management.

 

Responsibilities will include:

  • To ensure clean data and procedures are being followed by
  • communicating with relevant parties in order to gain ’buy-in’
  • to new initiatives.
  • Create and monitor reports against employer work, identifying and highlighting issues to line management where they exist.
  • Liaise with internal and external organisations to build and maintain relationships and to ensure full cooperation in clean data exchange.
  • To assist employers with the completion of Fund forms and data
  • requests to ensure accurate information is provided when requested.
  • To assist the Employer Relationship Officers with
  • correspondence/telephone calls during periods of high volume
  • of employer queries, e.g. Active/Deferred Benefit Statements, Actuarial Valuation and other employer requirements.

 

The ideal candidates will be highly organised, flexible and have excellent

communication skills. They will hold pensions knowledge and have the ability to demonstrate outstanding customer service.

In return we offer excellent development opportunities, plus a range of

benefits that include a career average pension scheme.

For more information please email WMPFRecruitment@wolverhampton.gov.uk

Closing date: 26/05/2021

Supporting documents
Job Description and Person Specification

Company

Bingley Hub

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we are implementing a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://wolverhampton.wm-jobs.co.uk/members/.

If you already have an application in progress with us before the new year, don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

City of Wolverhampton

There’s never been a better time to join the award winning City of Wolverhampton Council to further your career. We are a progressive and future facing organisation, and passionate about making our city better for all who live, work and travel here.

We are an ambitious organisation focused on delivering the best services for people in Wolverhampton; working for us gives you the opportunity to make a difference to their lives.

Our continual drive for improvement led to us winning APSE Overall Council of the Year Service Delivery Award, also achieving Annual Service Award Finalists for our services in Waste and Recycling; Public Protection; Best Housing Regeneration and Homelessness multi-agency work, showing that the City of Wolverhampton Council is truly an organisation striving for daily excellence in all we do.

Equal Opportunities

The City of Wolverhampton Council employs over 5,000 people in more than 600 different trades and professions. We are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria.  The council operate a guaranteed interview policy for veterans who have served in the military, those who have previously been under our care and are under the age of 25 and disabled candidates, where it is evidenced that the essential criteria of the post is met.

A Great City to Live and Work

The city has seen rapid developments with major projects like the i54, Way Youth Zone and i10 and more exciting developments are planned for the westside of the city. The leisure-led mixed user scheme includes a multi-screen cinema, restaurants, bars, hotel, multi-storey car park and apartments, all accessible by foot from our city centre.

We benefit from being in a prime location, with excellent transport links at the heart of the UK’s high speed rail and motorway networks, making us an employer of choice for people across the West Midlands.

Wolverhampton is rated as one of the top cities in the UK for families. Almost 90 per cent of the city’s primary and secondary schools are rated as ‘good’ or ‘outstanding’ by Ofsted. The City also offers a wide range of family friendly facilities with stunning parks and green spaces and top entertainment attractions such as Wolverhampton Art Gallery, the Civic and Wulfrun Halls and the Grand Theatre all of which attract top acts such as Jimmy Carr, Gary Barlow, World Darts Competition, upcoming bands and West End productions.

Pic2-3Pic4

Why Work for City of Wolverhampton Council?

We invest heavily in skills and training for our employees; you will develop and grow with us through your time, benefiting from regular professional development conversations, and varied training opportunities.

We offer a wide range of benefits including competitive salaries that progress within different grades for the variety of jobs on offer. The majority of our positions offer a generous annual leave entitlement of 25 days - this increases with length of service. There is also an added option to buy up to 10 days additional leave in each leave year. New entrants also benefit from 8 days bank holiday entitlement (basic leave entitlement of 33 days).

The council offers an excellent Local Government Pension Scheme (LGPS) with employee and employer contributions based on salary grades and other benefits including:

  • Index linked pension
  • Option to convert your pension for tax-free cash when you retire
  • Retirement on the grounds of ill-health at any age.

The council also offers a wide range of flexible working options to fit in around your commitments including:

  • Flexi-time
  • Reduced hours working
  • Job share
  • Homeworking
  • Term time only

Other rewards

  • Discounted city parking at a number of sites with reduced charges for blue badge holders
  • Annual Travel Card Scheme
  • Salary Sacrifice scheme for cars - with a wide range of ‘green’ vehicles, cycles and associated equipment, personal IT equipment and smartphones
  • Retail, leisure, legal and ethical savings and loans through our competitive rewards portal

City of Wolverhampton Banner

 

Company info
Website
Telephone
01902 552345
Location
City of Wolverhampton Council
Civic Centre
St. Peter's Square
Wolverhampton
West Midlands
WV1 1HE
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert