Box Office Manager
- Employer
- Dudley Metropolitan Borough Council
- Location
- Dudley Town Hall, St James Road, Dudley, West Midlands
- Salary
- £22,183 to £24,492 per annum
- Closing date
- 13 May 2021
- Reference
- DUDLEY000006173
View more
- Sector
- Local Councils
- Job Type
- Management
- Contract Type
- Permanent
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
We are recruiting a Box Office Manager to coordinate all Box Office services for our diverse range of live events across Dudley Borough Halls.
This role will involve working some evenings, weekends and bank holidays at Dudley Town Hall, Stourbridge Town Hall and/or Halesowen Cornbow Hall.
What you will do:
• Coordinate the provision of all Box Office services for Council-promoted shows and other relevant live events
• Manage the ProVenue Max system and all ticketing facilities, providing service to public and internal customers
• Liaise with various internal staff, as well as ticket agents, promoters, hirers and our ticketing software provider
What you will need to bring to the role:
• Excellent communication and customer service skills
• Experience of professional live entertainment with an understanding of ticketing large shows
• Experience of a computerised Box Office system, preferably ProVenue Max
• A knowledge of and interest in the arts and entertainment
• A good working knowledge of IT applications including Microsoft Word, Excel and Outlook
For further information please email alex.jackson@dudley.gov.uk.
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
You will also benefit from:
Flexible Working – to include Agile Working (dependant on the needs of the service), Flexible Retirement
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
The Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/
Supporting documents
Person Specification
Benefits List
Job Description
Company
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About Dudley Council
It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.
At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.
We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk
We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.
In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan, Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info
- Website
- http://www.dudley.gov.uk/
- Telephone
- 01384 811300
- Location
-
Dudley Metropolitan Borough Council
Mary Stevens Park
Stourbridge
West Midlands
DY8 2AA
United Kingdom
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