Box Office Manager

Dudley Town Hall, St James Road, Dudley, West Midlands
£22,183 to £24,492 per annum
27 Apr 2021
13 May 2021
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We are recruiting a Box Office Manager to coordinate all Box Office services for our diverse range of live events across Dudley Borough Halls.

This role will involve working some evenings, weekends and bank holidays at Dudley Town Hall, Stourbridge Town Hall and/or Halesowen Cornbow Hall.

What you will do:

• Coordinate the provision of all Box Office services for Council-promoted shows and other relevant live events
• Manage the ProVenue Max system and all ticketing facilities, providing service to public and internal customers
• Liaise with various internal staff, as well as ticket agents, promoters, hirers and our ticketing software provider

What you will need to bring to the role:

• Excellent communication and customer service skills
• Experience of professional live entertainment with an understanding of ticketing large shows
• Experience of a computerised Box Office system, preferably ProVenue Max
• A knowledge of and interest in the arts and entertainment
• A good working knowledge of IT applications including Microsoft Word, Excel and Outlook

For further information please email

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

You will also benefit from:

  • A generous Local Government Pension
  • Agile Working – supporting and promoting a positive work/life balance
    Flexible Working – to include Agile Working (dependant on the needs of the service), Flexible Retirement
  • Annual Leave – from 25 days up to 33 days (Plus Bank Holidays and 1 extra Statutory Day) Depending upon Salary and Length of Service
  • Learning & Development / Apprenticeships – A varied offering of in-house and external learning interventions and professional development
  • Cycle to Work Scheme
  • Staff Counselling Service – In-house access for all with a variety of therapeutic approaches to suit the individual needs of each client
  • Wellbeing – a range of activities to enhance and support your wellbeing
  • Occupational Health – a service to support you to stay well at work, both physically and mentally
  • Family Friendly Policies - Maternity, Paternity & Adoption Leave – Enhanced entitlement above national average
  • Sick Pay – Enhanced entitlement above national average
  • Corporate Gym Membership – across Dudley Borough Leisure Centres
  • Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

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