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Operational Support Manager

Employer
Coventry City Council
Location
Coventry
Salary
£22183 - £27741
Closing date
14 May 2021
Reference
coventrycc/TP/15661/1857

Job Details

In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes.  Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.  

Come and join us at an exciting time and be part of the Professional Support Service – an administrative team that makes a positive difference supporting Children’s Services every day!

We are at the very heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City. 

We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge & skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges. 

When you join our service, you’ll be working alongside people who are passionate about what they do and determined to make a difference. 

What is the job role?

Come and join us at an exciting time and be part of the Professional Support Service’s journey.  We are a team that works with colleagues at all levels across Children’s Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.

In this role you will be responsible for providing team management and leadership, including performance management and development of a team of professional support staff and liaising with Team Managers, Social Workers and Operational Leads to ensure compliance with Statutory timescales. You will support improvements and Ofsted priorities in Children’s Services, whilst continuously working to make a difference to improve the lives of children, families and young people. 

As an Operational Support Manager you will be providing line management and leading 3 teams across the Professional Support Service. You will have experience of managing or mentoring staff/colleagues along with the ability to work quickly, flexibly and creatively to tight deadlines. You will be able to demonstrate excellent communication and interpersonal skills and the ability to motivate others.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

Who are we looking for?

We are looking for someone who:

  • Is a self-starter
  • Has strong organisational, leadership and people management skills
  • Thrives in a busy environment, with an ability to multi-task to meet conflicting deadline
  • Is able to problem solve and use their own initiative
  • Has great attention to detail along with excellent communication skills

Does this sound like you? Then we want to hear from you! Contact us for an informal discussion about the role on Lisa.Judge@coventry.gov.uk

 

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

All attachments for the job can be found here

Interview date: 26th May 2021

Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a Council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Company

About Coventry City Council

Coventry

At Coventry City Council we never want to hear the words – ‘but that’s the way we’ve always done it!” We are a Council that’s looking for new ways of working to tackle new – and old – challenges. We have had great success already and made great strides in changing the way we deliver services and in the way we work with colleagues. We have brought in a new flexible approach to working – giving staff the power, skills and tools to work from the best place at the best time to get the job done. We have a new Customer Service Centre, more online services for residents, a new Council office building, and a city that is changing to meet a new age of driverless cars and superfast broadband. There’s never been a more exciting time to be a part of Coventry.

The City

Coventry

Coventry is a city that is changing fast – and we are looking for candidates with the right skills and personality to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead. We are UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar Land Rover and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city. Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer. Coventry is a great place to live and work, and it’s getting even better!

The Council

Coventry

Our city is changing – and the Council is changing too. Headed by Chief Executive, Martin Reeves – who has assisted in bringing in the new WMCA - the Council is committed to improving the quality of life for residents – and its workforce. The Council is bringing in new, streamlined ways of working and making more use of technology to deliver services in new ways – helping residents to do more for themselves online and to do business with us when and how they want.

Coventry City Council is a modern council for a new age, embracing technology and flexible working to continue to rise to new challenges. It’s a council that’s not afraid to try something new!

Company info
Website
Telephone
02476 97 5500
Location
One Friargate, Coventry
Coventry
West Midlands
CV1 2GN
United Kingdom

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