About Us: We are the Financial Assessment & Benefits Advice team, normally based in Kings House, Bedworth. This is a busy team undertaking financial assessments to calculate charges for customers receiving care services following council policies and Government guidance. In addition, we provide welfare benefits advice and information to customers, helping them to maximise their income and be aware of help available 

About The Role: We are looking for a Finance Assistant to join us.
You will be part of a busy team completing financial assessments to calculate charges for customers receiving care services and providing benefits advice to maximise customer income.

The role involves providing administrative support to the team, ensuring appointments are arranged, customer financial details are collected, and care charges are calculated correctly based on Government guidance, regulations, and Council policies. You will be dealing with telephone enquiries, writing to customers, organising workloads as well as providing advice and information.  

Key Requirements: As you will be working with a variety of stakeholders, it is important you have strong analytical and communication skills, both written and verbal. You need to be able to work on your own initiative as well as collaboratively with customers, families, colleagues, and other representatives.

You will have the ability to work to deadlines, sometimes under pressure, whilst always maintaining your composure and your professional manner. You will be used to making decisions, obtaining information from customers, and giving consistent and clear information. Experience using computer systems to input and obtain information is essential as well as experience using, and knowledge of word processing software and spreadsheets. 

Additional Information:
 

For full Job Description and Person Specification click link here.

Contact Details for Enquiries: Darren McCafferty, BAIC Team Leader - Assessments 01926 413124

Closing date: 18th May 2021

To apply for this vacancy please click on the 'Apply' button.
 
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.

 
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff and is keen to address areas of under representation in its workforce and would particularly welcome applications from all suitably qualified persons from the BAME community, disabled people and people from the LGBT+ Community.