Energy Advisor

2 days left

Recruiter
Marches Energy Agency
Location
Shropshire, Black Country or Derbyshire
Salary
£17,616-£22,252
Posted
29 Apr 2021
Closes
17 May 2021
Job Ref
WMJ/MEA/EA
Contact
Philip Towers
Contract Type
Fixed Term Contract
Working Pattern
Standard

As one of our Energy Advisors you will work as part of a team to support householders on our telephone service.  The service is un-scripted and caller-led.  The advice and will include providing guidance around tariff switching, fuel debt advocacy, heating controls, energy bills, energy efficiency measures, renewable energy options and grant funding. You will then be expected to guide householders into the best pathways, and support them subsequently to achieve the right outcomes.   As policies and initiatives are often changing, you will be expected to maintain an up-to-date knowledge of the various options and referral routes open to householders.  You will also be expected to provide advocacy support for householders facing more complex personal circumstances at home.  There may also be scope for you to undertake home visits, and to attend events and training sessions offering advice to members of the public and other organisations.  Finally, you will also be expected to work with our network partners including installers and local authorities. Please send a CV and covering letter explaining why you want this job to philiptowers@mea.org.uk

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