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Team Lead Customer Support Facilities South

Employer
Warwickshire County Council
Location
Warwickshire County Wide
Salary
£36,922.00 - £38,890.00 Scale M
Closing date
18 May 2021
Reference
RA0002278

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Sector
Local Councils
Job Type
Customer service
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

About us and the role

Warwickshire County Council is looking to appoint a leader with relevant FM experience to support the co-ordination of Warwickshire’s Soft FM activities across the broad portfolio.

A key focus of this role is to provide support and leadership to the managers delivering Front of House FM activities and to support with COVID recovery plans to ensure services continue to be commercially and financially viable.

The role involves working across the county in partnership with other Delivery Leads to ensure services are regularly monitored and evaluated and meet national and local priorities.

The successful candidate will be responsible for a small team comprised of Caretakers and Cleaners, and manage external contracts supporting security and guardian related activities.

 

Key Requirements

You will possess a detailed understanding of:

  • Planning & delivering Front of House FM operations.
  • Delivering multiple site customer facing FM operations
  • Knowledge of relevant legislation and policy around Compliance, H&S and the Environment.

 

 

To be successful in this role you will:

  • Possess excellent communication skills, including building and maintaining relationships with a range of partners/stakeholders.
  • Have experience and understanding of managing significant resources and budgets.
  • Have a commitment to delivering high quality services
  • Have experience of making change happen, responding to internal and external financial and organisational pressures.
  • Have experience of project management.

 

For further information please see the Job Description and person specification here.

Additional Information

For further information about the role please contact John Turpin 01926 412147 

 

Closing date: 18th May 2021

 

Initial Interviews will be held W/C 24th May – Virtually Via Microsoft Teams

Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

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