Job Title: Administrative Assistant

Salary: £18,268-£18,633 (35 hours)

35 Hours

Location: Redditch

Permanent

We are looking to recruit 1 full time (35 Hours) highly motivated Administration Assistant, based at  Downsell Road Worcestershire Children First office.

The successful candidate must be highly motivated administrator experienced in working within an office environment to join a busy team providing administration support in the Early Help Family Support Service Team, within Children's Social Care.

The role of administrative support within the team is to offer general support in tasks such as, completing letters and answering and directing phones calls. The case management system we use is called Liquid logic and we use the Early Help Module (EHM), Admin support, support the team by completing some key tasks in this system such as adding new children and consolidating the online referrals into a contact in the system (full training and support will be given). Another key responsibility is gaining service user feedback, by making calls to families and recording the outcome.

The successful applicants will require good organisational and time management skills and be able to use a range of software packages including Microsoft Office, Excel and Outlook.

You will need to have the ability to recognise, acknowledge and have regard to confidential and sensitive matters including Child Protection.

A polite, efficient manner particularly when working under pressure where interruption may be common place is essential.

Some of our standout benefits include:

• Great holiday entitlement. As well as bank holidays, you'll get 25 days paid holiday (pro rata for part-time staff). This goes up to 30 days when you have been with us for 5 years.

• Brilliant pension scheme. The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.

Closing date: 26/05/2021

Interview Date: To be confirmed