Revenues Operations Manager

Woodcock Street
21 May 2021
14 Jun 2021
Job Ref
Contract Type
Working Pattern

Birmingham City Council is looking for a senior manager to assist with the operational management of the Revenues Service, with either extensive Council Tax or Business Rates experience. Maximising income collection through the efficient collection of council tax and business rates has never been more important to a Local Authority. That’s why we are looking for an enthusiastic and dynamic individual with drive, determination and an eye for innovation to support the Head of Revenues in meeting the many challenges that lie ahead for the country’s largest Local Authority. 

This is an ideal opportunity for someone with experience of working in local taxation collection. You will lead a large team of officers, supported by a management team to ensure that the council’s income from council tax and business rates is maximised for the benefit of the citizens of Birmingham. 

The successful applicant will manage a diverse operation and will be expected to bring experience as well as new ideas and approaches to revenues collection. 

Experience and Skills

The successful candidate will ideally need:- 

  • Management experience in collection of council tax and business rates;
  • An understanding of the factors affecting local taxation collection;
  • The ability to implement successful change strategies;
  • Excellent communication skills and able to deal with a diverse range of stakeholders;
  • An appetite for change, being inquisitive and willing to drive new ways or working;
  • To be a team player contributing to wider Council strategies;
  • Committed to delivering exception levels of customer service.


Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

Ref: BCC002051

For any informal enquires please contact Jonathan Woodward Head of Revenues on  07864 932011 or email at           

We welcome applications from people with caring responsibilities and flexible working options will be considered.



Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.

Supporting documents
Job Description and Person Specifification

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