Senior Network Technician
Birmingham City Council is transforming. As the biggest local authority in Europe, our 12,000 staff look after over 1.1m citizens and more than 40,000 businesses - striving to offer the best services we can to improve peoples' lives. We aspire to be the most rapidly improving city and to make Birmingham:
- an entrepreneurial city to learn, work and invest in
- an aspirational city to grow up in
- a fulfilling city to age well in
- a great city to live in
The Information, Technology and Digital service will be at the heart of achieving these goals. Our service has recently been formed from an in-sourcing of the ICT service from the private sector - and we have high and genuine aspirations to 'lead, shape and deliver great digital solutions enabling a positive difference to peoples' lives' - so much so that we have adopted that manta as the vision for our service. We have also developed a set of guiding principles that underpin how we work. Top of the list is:
- Put users first
- Turn data into insight
- Operate at pace
- Iterate and experiment
- Always do the right thing
Network Services provide and support a wide range of voice and data networking solutions/services. We are now looking for a highly motivated individual to join our multi skilled team as a Senior Network Technician.
You will form part of a busy team that supports the day to day running of the Birmingham City Council (BCC) voice and data network and requires a suitably qualified engineering resource to maintain and develop the network in line with the business requirements. This is an exciting opportunity to work on leading edge network technologies within a highly skilled team in a challenging environment.
The role-holder will be exposed to a wide range of Networking technologies including switches, routers, Firewalls, WiFi, Proxies and Data centre networking.
You will form part of a busy team that supports the day to day running of the Birmingham City Council (BCC) voice and data network. The role will be working as part of a team providing support for all data networking services.
- Good understanding of data networking technologies with awareness of Cisco and checkpoint
- Reporting and documentation
- 3rd Party Supplier Engagement
- Call management & escalation
- Customer engagement
- Project Delivery
Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information
For informal enquires please contact please contact James McDougall Network Operations Manager - Data on 07703 373193 or email: email@example.com
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Right to work in the UK documentation will be fully checked for all applicants. All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.
An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016
JDPS Network Services - Senior Network Technician.docx