Wychavon District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire the district boasts a beautiful natural environment, a rich heritage and plenty to do and see. Wychavon district is also ranked as second best rural place to live in the UK.
We pride ourselves on being a progressive organisation who spends time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness.
Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. That's why, as well as a satisfying job, we offer a range of attractive benefits, such as flexible working arrangements, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership.
We share a Chief Executive/Managing Director and a joint management team with Malvern Hills District Council. Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services and partnership arrangements with each other and with other councils.
12 Months Fixed Term Contract
£24,982 - £28,672 per annum
The ICT shared service provides ICT services for the three South Worcestershire councils – Malvern Hills District Council, Worcester City Council, and Wychavon District Council. Based at the Civic Centre in Pershore we provide support and development to the 700 + users.
As part of the IT Infrastructure team you will be supporting and maintaining the day to day running of the IT infrastructure, voice and data networks for the three South Worcestershire councils.
To demonstrate commitment to delivering the Council's values of great customer service, openness and accountability, innovation and improvement and fairness and respect.
Responsible for championing and demonstrating the Council’s Leadership Behaviour Framework by inspiring, communicating, collaborating and empowering self and others and leading by example.
You will have worked in a second line support role providing both remote and onsite IT infrastructure support. You will have good communications skills for dealing with customers and working with other members of the ICT shared service.
At least one year’s experience of second line support for some or all of the following:
- Microsoft Active Directory
- Microsoft 365
- Windows Server 2012/2019
- Microsoft RDS
- Microsoft Windows 10
- Microsoft Endpoint Manager
- VMWare ESXi
- VMWare Workspace One
To discuss the post or for further information, please call Mike Phelan, 01684 862231
Closing date: Sunday 13 June 2021
Interview date: Tuesday 22 June 2021