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Synergy System Analyst

Employer
Warwickshire County Council
Location
Warwick, Warwickshire
Salary
£29,577.00 - £32,234.00 Scale J
Closing date
13 Jun 2021
Reference
RA0002331

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Sector
Local Councils
Job Type
Information technology
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Job Details

About Us and The Role

 

Education Services is looking to appoint a Synergy System Analyst on a secondment/fixed-term basis for a period of 12 months. The system analyst role will specifically focus on the development of the Synergy application and team processes as part of the Synergy Delivery Unit managed by the Synergy Business Specialist.

This post will play an active role as part of the Synergy delivery unit team working in partnership with Education Services commissioning teams to design and deliver customer focused services that meet our delivery capabilities and support the achievement of our vision to provide high quality service provision at all times.

 

You will work collaboratively with your team to meet the outcomes of the service delivery plan over the 12 months of this council project. The person appointed will develop and maintain good working relationships with our range of key stakeholders including statutory partners, service providers, voluntary sector and customers.

 

A key responsibility will be liaising with colleagues in other service areas to maintain effective application of the Synergy system and provision of high-quality data to all Synergy users.

 

 

 

 

 

We are looking for someone who can demonstrate the following skills, knowledge and abilities:

 

· Educated to degree level or equivalent, or with relevant experience in analytical and/or technical roles for a minimum of 3 years

 

· Experience of supporting and analysing IT applications and functionality

 

· Experience of business process improvement and application of tools and techniques to map, review and streamline processes

 

· Proven experience in problem solving, employing a systematic, disciplined and analytical approach

 

· Demonstrate an ability to think creatively, provide inventive solutions to problems and confidently take those solutions forward for success

 

· Ability to interpret customer experiences / insights and business intelligence and produce informative journey and process maps

 

· Ability to present clear, concise and convincing information, opinions and decisions.

 

· Experience of handling confidential information

 

· Experience of providing information and advice including the ability to communicate complicated or sensitive information with varied audiences in person, through technology or writing

 

· Experience of testing and recommending solutions to meet business needs

 

· Experience of contributing to the development of policies and procedures

 

· The ability to organise own workload and decide priorities

 

· The ability to liaise with development staff and 3rd party suppliers as and when required to diagnose, test and resolve issues

 

· The ability to assist with system upgrades and new system/module implementations

 

· The ability to assist with system testing as required

 

 

 

Additional Informaiton

There are two placements available for this advertisement. One is for a fixed term contract in the Synergy Delivery Unit and one is to support the SEND and Inclusion change programme. 

 

For further details about the role please contact Phil Ransford via philipransford@warwickshire.gov.uk

 

 

For full Job Description and Person Specification click link here. 

 

 

Closing date 13th June 2021

Interview date: W/C 28th June 2021

 

 

To apply for this vacancy please click on the 'Apply' button.
 
Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

 
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application demonstrates that they meet the criteria for the post. This means the qualifications, skills or experience defined as essential in the person specification.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all staff. Would particularly welcome applications from all suitably qualified persons from the BAME community, people with a disability and people from the LGBT+ Community.

Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

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