Please note this vacancy is only available for Birmingham City Council staff that are under a S188 (Lateral Movers and Priority Movers).
The council aims for its residents to live in suitable accommodation that meets their requirements. Houses in Multiple Occupation are an essential resource to meet the varying needs of residents. Within an HMO there are a differing number of households living in the same building, consequently there are specific legal responsibilities with which landlords/managing agents of such accommodation must comply. We are looking to recruit a Private Rented Services Manager (PRS) to direct the work of the team. As well as managing the team, you will work with owners and landlords of private sector properties, primarily HMOs, and landlords and tenants. You will be responsible for planning, coordination and control of activities to meet the business objectives of the service.
Applicants will need to demonstrate a knowledge of housing legislation and policies relating to the Private Rented Sector, the licensing of HMOs. At least 3 years’ experience at a management level in a relevant role. You will have the have the relevant skills to build and maintain effective professional working relationships with internal and external partners. You will be required to ensure that a high quality service is delivered which meet service targets. Possess good IT skills including the use of MS based windows software. Able to input and interpret information from a range of computer packages. Ability to write grammatically correct correspondence in plain English. Ability to respond to customers in an appropriate way. Excellent time management and organisational skills. Ability to work in a pressurised environment, using own initiative to manage competing priorities and deliver within changing circumstances and priorities and a proven ability to be flexible to meet the needs of the service. Proven ability to ensure that customers receive an excellent service from all elements of the service and to capturing customers comments, complaints to improve services. Also, ability to implement identified changes.
Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.
For informal enquires please contact Matthew Smith, Matthew. Smith@Birmingham.gov.uk, 0776 692 4370.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
“Right to work in the UK documentation will be fully checked for all applicants. All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”
GR5 - PRS Manager.doc