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Receptionist

Employer
Wyre Forest District Council
Location
Wyre Forest House
Salary
£21,245 to £23,301 per annum Current Band F - £21,345 to £22,685 Band 2 with effect from 1st July 2021
Closing date
24 Jun 2021
Reference
WFDC000000360

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Job Details

Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest.  You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community.

The Facilities and Asset Management team delivers front line customer services for the Council. We are looking for a casual receptionist to provide cover for the full-time receptionist at Wyre Forest House, as and when required.

The post involves the handling of all visitors to Wyre Forest House to assist in their purpose for the visit. You will be trained for taking payments and issuing receipts on behalf of all Council Directorates and will also be required to undertake appropriate administrative duties during quiet periods of visitor demands.

You will possess:

GCSE English Language and Mathematics or equivalent

You will require:

  • Good understanding of administrative processes

  • Proven experience of working with the public preferably in a customer service environment, either face to face of by phone

  • Experienced in dealing with the public in difficult circumstances

  • Demonstrable competency in using ICT systems and multiple databases to access and provide accurate information

  • Proven cash handling skills

Wyre Forest District Council is an equal opportunities employer

Supporting documents
20210526 Receptionist.pdf

Company

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Working for us:

Join our team and you’ll be part of an evolving of council. One that seeks to make a difference, not just to its colleagues, but to the lives of those who live, work and visit our district. We are transforming and finding new more efficient trusted ways of working and all of our colleagues have a part to play.

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for Wyre Forest District Council has some great benefits.  We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. Hybrid working is part of our culture.

We feel it is necessary to have a diverse workforce and focus on making sure the services we offer meet the aspirations and needs of our local community. Positions at all levels contribute to the district’s wellbeing and smooth-running.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

Our Vision:

"A safe, vibrant and clean place to live, work and visit."

Our Values:

Our vision is underpinned by the following values which lie at the heart of everything we do.  We will:

  • Be honest
  • Invest in our workforce
  • Be supportive

Our Priorities:

Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:

  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit

What you can expect:

At Wyre Forest District Council we rely on good people to perform well within a challenging social and economic environment, and we will reward them accordingly.  Working for us you can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits include a competitive salary and pension scheme, favourable holiday entitlements, and mobile and flexible working options.

Our locations:

Wyre Forest DC locations image

To find out more:

To find out more about Wyre Forest District Council, or the area we serve please visit our website at www.wyreforestdc.gov.uk, 'Like' us on Facebook www.facebook.com/WyreForest/ or follow us on Twitter @WyreForestDC.

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Company info
Website
Telephone
01562 732721
Location
Wyre Forest District Council
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF
United Kingdom

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