Required for various locations
Working within a busy team providing a housing repairs service to the city you will work alongside other clerical officers supporting Contract Works Officers, Service Coordinators and a Senior Service Manager.
You will need to be flexible and able to work well within a team. This role requires excellent communication skills and the ability in interrogate computer systems to obtain information and to enter and amend data. The ability to use various Microsoft Office software and Excel spreadsheets and other programs is required.
The post holder will also interrogate Northgate, update it with dates of letters sent /appointments made, and deal with telephone enquiries from our tenants regarding repairs and gas servicing as well as liaise with contractors /council officers /tenants, conduct telephone audits, process of pre and post recharges, maintain spreadsheets and help produce management information to deliver an effective service.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Ref : BCC002102
For further information please contact –
Mark Rodgers – Contract Team Manager
Tel: 0121 303 4247
Right to work in the UK documentation will be fully checked for all applicants. All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.